IHG Hotels & Resorts Recognizes 400+ Americas Hotels For Delivering Excellent Guest Experiences In 2020
Company presents "Spirit of True Hospitality" awards to hotels ranked highly by guests
IHG Hotels & Resorts, one of the world's leading hotel companies, has announced the recipients of its 2020 Spirit of True Hospitality Awards. The annual awards program recognizes the outstanding service, dedication, and overall excellence of high-performing hotels across the Americas, including the US, Canada, and Latin America.
IHG Hotels & Resorts, one of the world's leading hotel companies, has announced the recipients of its 2020 Spirit of True Hospitality Awards. The annual awards program recognizes the outstanding service, dedication, and overall excellence of high-performing hotels across the Americas, including the US, Canada, and Latin America.
The hotels receiving this award were selected from the more than 4,000 IHG-branded hotels in the Americas, recognizing their excellence in three specific areas: Overall Guest Satisfaction, Guest Room Cleanliness, and Covid-related Safety Measures. For a complete listing of 2021 Hotel Award winners, click here.
Elie Maalouf, Chief Executive Officer, Americas, IHG, said: "Throughout the most difficult year our industry has ever faced, our hotel teams continued to deliver sincere and exceptional guest experiences in the midst of very challenging circumstances. More than ever, it's the dedication and outstanding service from our hotel colleagues that is making a real difference as guests return to IHG hotels to experience the joy of travel, and our industry resumes its central role in people's lives. I congratulate all of this year's winners and thank them for their tireless commitment to our guests."
As travel resumes, IHG hotels are warmly welcoming guests back with a continued focus on providing flexibility when plans change unexpectedly and clean, comfortable, and trusted stays for those choosing to travel for leisure or business. Guests can rest easy and count on IHG's enhanced and expanded commitment to cleanliness, including a Clean Promise for every guest. For those bringing colleagues or business associates back together for the first time in a while, IHG's Meet with Confidence solution makes it easy and stress-free with integrated hybrid technology options, increased flexibility, special discounts, and loyalty rewards.
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