In the first viewpoint of this panel, several experts weighed in that the Hospitality Industry does not properly invest in technology innovation. Apple spent about $15 billion in research last year alone… or 5.
The PMS' role as the center of a hotel's technology ecosystem is coming to an end. Crucial guest data sits locked up in today's disconnected data silos, making it very difficult for hotels/brands to optimize and bank in on the 'digital guest journey'.
For over a decade I have heard industry pundits, consultants, other experts, and myself say that the hospitality industry lags behind other industries in innovation, investment, and adoption of new technologies.
Specialist mixed-use operator Kerten Hospitality, has selected Ireckonu as its IT platform partner to accelerate the group's innovative and customer-centric service strategy and to enable its hotels and serviced offices to deliver a smart, efficient and personalized guest experience.
Ireckonu has announced that Mandarin Oriental has renewed its partnership to utilize its Core and IKnowU products to better understand guests' preferences and needs.
June 17th-20th Minneapolis, Minnesota - Ireckonu will showcase their full product stack at booth 1108, during this year's Hospitality Industry Technology Exposition and Conference (HITEC). HITEC is the world's largest showcase of hospitality technology, bringing together the best and brightest minds in the hospitality/tech industry as they present their innovative tech solutions and collaborate with industry leaders.