COO of RLJ Lodging Trust's [Positive] Outlook thanks to Conversions, AI and Partnerships

Not done with Sloan Dean

RLJ Lodging Trust COO Tom Bardenett discusses Q2 RevPAR growth of 6.8%, crediting return-to-office trends, AI-driven corporate travel, and urban leisure demand, while flagging margin pressure from rising labor and insurance costs.

COO of RLJ Lodging Trust's [Positive] Outlook thanks to Conversions, AI and Partnerships

Photo by Not Done with Sloan Dean

In today's episode, Sloan sits down with Tom Bardenett, COO of RLJ, who moved into ownership after nearly 30 years in hotel management, a shift that gave him a deeper appreciation for the real estate side and the management companies he now oversees.

Tune in to hear how Tom breaks down RLJ’s strong Q2, with RevPAR up 6.8% across business transient, leisure and group. He credits the return to the office and the corporate “AI arms race” for driving business travel, while urban leisure is booming as people prioritize experiences like concerts, festivals and games. Reflecting on the World Cup, he shares why bold, confident revenue management pays off around mega events. And while revenue is reaccelerating, he’s candid that rising labor and insurance costs keep margins under pressure. Tune in for the full conversation.

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Markets & Performance Operations & Strategy Finance Revenue Management Business Travel Labor Costs Conversion Hotels

Sloan Dean is a hospitality leader and podcast host known for pairing operator pragmatism with genuine curiosity. He previously served as CEO of Remington Hotels, where he led large scale hotel operations and worked closely with owners, brands, and on property teams across a diverse portfolio.

Tom Bardenett joined RLJ in September 2017 as Executive Vice President of Asset Management and is responsible for managing the asset management function. Mr. Bardenett has over 30 years of experience in the hospitality industry and most recently served as the Chief Operating Officer for Extended Stay America. Prior to that, he served in multiple leadership roles at Crossroads Hospitality, the operations arm of Interstate Hotels & Resorts,...

"Not Done with Sloan Dean" is a weekly hospitality podcast featuring conversations on leadership, operations, contrarian thinking, and AI with the industry's top executives. Hosted by 20-year industry veteran and former Remington Hospitality CEO Sloan Dean, the show launched in August 2025 and publishes new episodes every Tuesday.

AI Hospitality Group is the first AI-native hotel operating company and hospitality’s first AI-native services (AINS) company, signing hotel management agreements directly with owners and combining autonomous back-office AI agents with a fully human, guest-facing hospitality team. Founded in 2026 and headquartered in Dallas, Texas, AIHG is led by former Remington Hospitality CEO Sloan Dean, co-founder and Chief Technology Officer Kishan Dahya,...

RLJ Lodging Trust is a hotel investment company that owns premium-branded, rooms-oriented, high-margin, focused-service and compact full-service hotels. The Company’s portfolio consists of 92 hotels with approximately 21,000 rooms located in 23 states and the District of Columbia and an ownership interest in one unconsolidated hotel with 171 rooms. Our hotels are concentrated in markets that we believe exhibit multiple demand generators and...