eStandby Upgrade is an unconfirmed upsell solution your hotel can use to engage guest during pre-arrival, on the booking engine, via email, or via app, to present guests with relevant offers.
Now you can monetize premium inventory and services that may otherwise go unused and undervalued, and to relieve oversold situations across their portfolio of brands. More importantly, hotels can deepen the relationship with their guests by creating meaningful interactions that build loyalty through a personalized guest experience.
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5 November 2020 — Nor1, the global leader in hospitality upgrade, upsell, and merchandising technology, has dived into its buyer behavior data to understand how the COVID-19 pandemic has affected guest demand for hotel upgrades. Now we're looking at guest upgrade buying behavior by upsell offer type.
29 October 2020 — Before we can talk about changes to revenue management in a post-COVID world, we have to talk about changes to demand. Traveler behavior has definitely changed, and will continue to change, and understanding guest demand during these ongoing changes is the key to revenue management success.