The hotelier’s reality: from beating eggs to buzzing passion
But AI is making an impact, behind the scenes at least. At Crieff Hydro Family of Hotels, a bot is handling 24 repetitive tasks in reservations, fixing booking data and clearing admin. ... Drawn to the energy and connection of working in a nightclub, she switched from a business degree to a hospitality one, and started out in events at the Sheraton hotel in Edinburgh.
By Ryan Haynes, Director/Lead Consultant, Hoteliers' Voice Podcast/ Haynes MarComs Ltd