What Will You Paint on Your Canvas?
Using painting metaphors, the author explores how hospitality professionals can approach new opportunities with strategic planning and creative execution.
Using painting metaphors, the author explores how hospitality professionals can approach new opportunities with strategic planning and creative execution.
What sport and hospitality have always had in common: it's never about the stadium or the hotel, it's about the team.
Halekulani's executive housekeeper Audrey Goh shares insights on leading 160+ housekeepers, rebuilding after pandemic losses, and maintaining luxury standards through family-style management.
The CRRM framework tracks engagement, financial correlation, performance, and retention to transform corporate retreats from expenses into measurable strategic investments.
The family-owned management company added 1,000 rooms across Central and South Texas, elevating Scott Austin to COO to oversee the expanded operations.