HOTELbeat

HOTELbeat is a provider of Cloud-native hotel operations management solutions for the global hospitality industry. Founded in 2011, HOTELbeat draws its power from over 45 years of combined industry experience and expertise. A hospitality first, HOTELbeat’s unique service delivery and reporting platform offers the only real-time tool for managing and measuring staff performance, providing property leaders with effective and accurate tracking of task completion and service request efficiency. Using its time-based ticketing functionality, owners and operators have a clear online view of what hotel staff members are doing, how long it takes them to complete tasks, and the time each specific task should take, by supplying access to updated performance analytics. Armed with this critical data, HOTELbeat clients can maximize property efficiency, while proactively identifying and resolving issues before they affect guests and property reputation. A service renowned for its ability to drive down operational costs while expanding revenue opportunities, HOTELbeat has been adopted by both small and large-scale properties across the U.S.