Hilton CEO says future hotel visits may include app-controlled room, contactless room service

Hilton CEO Chris Nassetta describes what a hotel visit in the future may be like, including breaking a seal to enter your room, controlling your room via the Hilton app and "knock-and-drop" room service. "Some of those things I just described are new...and some of it are things that we were doing. We just are now going to lean into it more heavily."Watch the full interview here: https://youtu.be/aPp4yDbqOZo