Executive Roundtable: Hands Off - When High Touch Means No Touch - The Phocuswright Conference 2020

Showing your customers that you care means being as hands off as possible. Explore the role of tech and protocol in building confidence and safety throughout the trip.Panelists Michael Levie, Chief Operations Officer, citizenM Hotels David Stange, Chief Executive Officer, Beachy Sherry Stein, Head of Technology Strategy, Americas, SITA Moderator Lorraine Sileo, Senior Analyst and Founder, Phocuswright Research, Phocuswright Inc.