Revenue Management meets Customer Service

HN Summit Series - The REVENUEMANAGER - Season 2 - Episode #6

The old stereotype of revenue managers being nerds, hiding away in their offices behind spreadsheets is long overhauled. Today's revenue managers need to look far beyond the traditional scope of revenue management to ensure the success of their hotel. By utilizing guest data they are able to not only improve the level of service but also boost revenue.

The Revenuemanager Summit Series are co-produced in collaboration with FunnelTV The Traveltech Channel.

Founded in 1994 in Maastricht, the Netherlands, Hospitality Net is the #1 B2B portal for global hotel professionals and one of the longest-running independent hospitality B2B publications in the world. Hospitality Net acts as a neutral broker and publisher of hotel business information, built on a membership model for all stakeholders in the global hotel industry.