ITB Rewind: Oracle Hospitality on AI, Tech Silos, and the Future of Hotel Operations

At ITB, Tanya Pratt, VP of Strategy and Product Management at Oracle Hospitality, sat down with Hospitality Net's Simone Puorto for a candid discussion about the future of hospitality tech. With a career that started at the front desk, Pratt has a deep understanding of what hoteliers truly need—and she's making sure Oracle's solutions reflect that. From AI-driven automation that simplifies hotel operations to breaking down tech silos, Oracle is focused on solving real business problems rather than chasing buzzwords. In this conversation, Pratt shares how AI can enhance—not replace—human hospitality, and why the next big shift will be the unification of data and technology across hotel departments.

Oracle Hospitality brings more than 40 years of experience in providing technology solutions to independent hoteliers, global and regional chains, gaming, and cruise lines. Our hardware, software, and services enable customers to act on rich data insights that deliver personalized guest experiences, maximize profitability and encourage loyalty. Cloud-based, mobile-enabled, with open APIs, Oracle’s OPERA Cloud property management and...