ITB Rewind: Infor's Alan Young on Data Fluency, AI, and the Future of Hospitality

At ITB Berlin, Alan Young, VP of Hospitality Strategy at Infor, sat down to discuss the company's latest advancements in AI-driven revenue management and conversational data analytics. Infor is tackling one of the industry's biggest challenges—turning massive amounts of hotel data into real-time, actionable insights. With a new data lake and a natural language interface, hoteliers at all levels—from GMs to housekeepers—can now converse with their data, ask complex questions, and receive instant, predictive insights. The future of hospitality is here, and Infor is making data fluency accessible to everyone.

Infor Hospitality is dedicated to helping industry leaders create a scalable technology platform to unite locations and empower their teams, developing powerful multi-tenant cloud software for hotels, casinos, and restaurant organizations. We work with customers and integration partners in over 135 countries to help them achieve strategic clarity, operational efficiency, consistently superior guest experiences, and maximized revenues.