Where tech meets the human touch: How to enable hospitality staff to make a business impact

The people who offer the guest experience at your locations need to be empowered and enabled to facilitate a great experience. But doing that across hundreds of brands and thousands of hospitality staff members requires the right balance of technology that provides relevant training, communications and operational diligence and a people-first approach that can make a big company feel small.

In this session, leaders from Eurest (a division of Compass Group), Michael Fiato, SVP of Guest Experience, and Alison Lambert, Director of Engagement & Insights, will share:

- How a solution that creates personalized learning experiences changed the company
- Using a data-led approach for valuable insights into retention indicators, knowledge levels and job confidence
- Leveraging tech to drive loyalty and make employees feel empowered

Learn more about why Axonify is the essential frontline learning, communications and task management solution at https://www.axonify.com.