HITEC Rewind: Duetto’s David Woolenberg on Profit Intelligence and the Evolving Role of the Revenue Manager

In this HITEC 2025 interview, David Woolenberg, former CEO and President of Duetto, introduces the company"s new Revenue and Profit Operating System (RPOs), a holistic framework that combines Duetto"s established revenue management tools with profitability benchmarking from HotStats. David shares how RPOs enables hoteliers to move beyond room-focused strategies, break down tech silos, and empower teams with actionable insights. He also discusses the role of AI as an enabler—not a replacement—and how the revenue manager"s responsibilities are expanding across departments like finance and marketing.

Duetto is the leading revenue strategy platform for the hospitality industry, serving over 7,200 hotels, casinos, and resorts worldwide. More than just a traditional RMS, Duetto is building the industry's first Revenue & Profit Operating System, connecting all aspects of hotel revenue and operations in one unified platform. Powered by automation, AI, and profitability insights, it helps commercial teams make smarter, faster decisions based...