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HITEC Rewind: RMS CEO Adam Seskis on Embedded Payments, Tailored Platforms, and AI as a Strategic Enabler

At HITEC 2025, Adam Seskis, CEO of RMS, shared how the company is scaling its property management platform across diverse markets while staying deeply customer-centric. Following an investment by Advent Partners, RMS is expanding in North America and building for the future—embedding payments, using AI for operational leverage, and creating purpose-built user experiences for everything from resorts to RV parks. "We're not replacing people," Seskis explained, "we're building leverage inside organizations so humans can focus on strategy and guest experience."

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RMS is a leading hospitality platform trusted by over 7,000 businesses across 70 countries and all hospitality verticals. Designed to streamline operations, elevate the guest experience, and foster sustainable business growth, RMS connects people, technology, and places. With a comprehensive suite of tools and real-time insights, RMS empowers operators of hotels, serviced apartments, short-term rentals and campgrounds to thrive in an...