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HITEC Rewind: Phunware on Mobile Engagement and AI in Hospitality

At HITEC 2025 in Indianapolis, we spoke with Jeremy Krol, COO of Phunware, about how mobile technology and AI are reshaping guest interactions in hospitality. Jeremy explained how Phunware"s platform enhances the guest experience by combining branded mobile apps, wayfinding, and behavioural data to drive engagement and revenue. He also shared how AI is enabling predictive personalisation while empowering staff to focus on meaningful guest connections.

Phunware Inc.
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Phunware, Inc. (NASDAQ: PHUN) is an enterprise software company specializing in mobile app solutions. We provide businesses with the tools to create, implement and manage custom mobile applications and analytics, digital advertising and location-based services. Phunware is transforming mobile engagement by delivering scalable and personalized mobile app experiences.