The guide to hotel industry trends for 2023

What are the main trends in the hospitality industry? What kind of experiences do guests expect? How will the guest journey be reshaped? And what are the most suitable sales methods in 2023? — Photo by Bowo

45% of customers say they are tired of the uniformity of the hotel industry (CoachOmnium study). To be competitive in 2023, hoteliers must be able to adjust their offering to new customer expectations.

Hyper-personalisation, CSR commitments, cine-tourism, wellness stays, glamping, etc. are all new travel behaviours that have emerged in recent years and are changing the hospitality industry.

What kind of experiences do customers expect in 2023? How can you meet their expectations?
How will the customer journey be reshaped ?
And what are the most suitable sales methods?

Bowo invites you to discover these 2023 trends for free in this short and practical guide, with many statistics, examples and practical advice.

Download your free white paper.