Shadi Refai has been appointed as Director of Operations at Hilton Dubai Palm Jumeirah
Most recently leading the operations for the launch of Hilton Salwa Beach Resort & Villas in Qatar, Refai comes with extensive hospitality experience in the region. He has worked on several pre-opening concepts, working across different properties in Asia and the GCC region.
A multi-faceted hotelier, Refai started with Ritz-Carlton Boston as guest services manager, moving on to assistant director of housekeeping by 2006. He later became director of housekeeping at Four Seasons Hotel Beirut, going on to become EAM of rooms at Sofitel Bangkok Sukhumvit. Next he held the same role with Shangri-La, going on to be a GM for Centara Hotels and hotel manager for Wyndham.
Shadi Refai is an alumnus of Glion Institute of Higher Education – Class of 2013.