Peggy Fang Roe has been promoted to Executive VP and Chief Customer Officer at Marriott International, Inc.
Long-time Marriott executive Peggy Fang Roe has been appointed Executive Vice President and Chief Customer Officer, reporting to Mr. Capuano. Ms. Roe will be responsible for developing and executing key aspects of the company's global consumer strategy, including evolving our portfolio of brands, the Marriott Bonvoy loyalty program, and developing the end-to-end customer experience using data, AI, and innovation to fuel future growth.