Nabil Youssef has been appointed as Cluster Director of Rooms at The First Collection Waterfront and The First Collection Business Bay

Nabil Youssef will serve as the cluster director of rooms at The First Collection, overseeing the duties of all housekeepers and front office staff in both The First Collection Waterfront and The First Collection Business Bay to ensure a high level of guest satisfaction. Some of his accomplishments include achieving substantial upsell revenue for check-ins and overseeing a successful score of zero turnover for colleagues in the first year of operations.