Matthew Polk has been appointed as Director of Customer Onboarding at HIA

Polk is an experienced Finance Executive with a deep hospitality background. Most recently, he was Vice President of Finance at Tourists Welcome and Main Street Hospitality, two well-known hotel management companies in the Northeast, where he handled all aspects of financial strategy, as well as corporate and property accounting functions. He has also been responsible for implementing multiple software solutions in these roles.

In this new role, Polk will spearhead the customer onboarding process, helping companies transition to HIA's ERP & Accounting software, and managing the implementation timeline. Polk's focus will be on streamlining communications and processes to make the transition as seamless as possible.