Crystal Chan Busch has been appointed as Group Director, Global Sales at Wharf Hotels

Wharf Hotels, a hospitality group headquartered in Hong Kong and a subsidiary of The Wharf (Holdings) Limited, is pleased to announce the appointment of Crystal Chan Busch as Group Director Global Sales, effective 1 December 2025.

Crystal Chan Busch


In her new role, Crystal is entrusted with overseeing the sales operations and strategies of the Group's Global Sales Offices in Hong Kong, China Mainland, Japan, Singapore, the Americas, U.K. and Europe. With a focus on fostering synergy and initiating purpose-led initiatives for the group's owned and managed properties, she will spearhead efforts to accelerate business growth, targeting key markets to broaden the Group's reach and strengthen its market position.

Crystal possesses extensive experience in the hospitality sector, having previously held the position of Multi-Property Executive Director of Sales at Sands Resorts Macao. In this role, she directed sales operations for three integrated luxury resort brands encompassing nine hotels, managed an international team, and oversaw a portfolio exceeding 10,000 rooms.


Crystal is a graduate of the Hong Kong Polytechnic University and an avid traveller.

Crystal Chan Busch is an alumnus of School of Hotel and Tourism Management (SHTM) at The Hong Kong Polytechnic University .

Sales & Marketing Hong Kong (SAR) Harbour City, Kowloon

Emanating the spirit of discovery, Wharf Hotels, a wholly owned subsidiary of The Wharf (Holdings) Ltd, is based in Hong Kong SAR of China, and currently operates 17 owned or managed hotels under Niccolo or Marco Polo Hotels in China, Hong Kong and the Philippines. Niccolo Hotels was added to the group’s portfolio in 2015 as the luxury collection, positioning the brand as contemporary chic.