Megan Kennedy has been appointed as Chief Operating Officer at The Social Hub (TSH)
The new Chief Operating Officer (COO) of hospitality pioneer The Social Hub says she’s ready to help the business ‘blow guest’s minds’ as it enters the next exciting phase of its expansion across Europe.
International hospitality leader Megan Kennedy joins The Social Hub from London-based members' club and global impact community The Conduit, where she served as Global Chief Operating Officer. She brings more than 20 years' international experience across hospitality and lifestyle businesses, with a track record of scaling complex multi-site operations while maintaining a strong focus on people, culture and customer experience.
Kennedy, who has also overseen large-scale operations across the Americas for hospitality brand Selina, arrives at a pivotal moment for The Social Hub as the business enters its next stage of growth, including its highly anticipated membership proposition roll out, and continued investment in technology and AI, customer experience and operational innovation.
Joining a powerhouse operations team under recently appointed Chief Operating & Commercial Officer Eyal Amzallag, Kennedy will lead operational excellence across The Social Hub's growing European portfolio, supporting the continued evolution of the group's pioneering hybrid hospitality model, which combines premium hotel rooms, student accommodation, coworking, food and beverage, events and community spaces under one roof.
Kennedy said her immediate focus includes embedding The Social Hub's new membership offering, strengthening operational execution across the business and ensuring future technology and AI developments enhance both the customer and employee experience.
Kennedy, who starts September 1st, will be based in Barcelona and work across The Social Hub's European portfolio, spending regular time at the company's Amsterdam headquarters.