What should a Property Management System do? Understanding the role of PMS.

Name: What should a Property Management System do? Understanding the role of PMS.
Start: 2022-04-28T15:00:00
End: 2022-04-28T16:00:00

Apr 28, 2022
15:00 – 16:00 CEST
Online Event

Where do PMSs sit in one's tech stack? Is the classic notion of PMS outdated? Will the future of hotel tech be less reliant on PMSs as we know them?

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4.09998 12C4.09998 12.497 4.50292 12.9 4.99998 12.9H11.1V19C11.1 19.497 11.5029 19.9 12 19.9C12.497 19.9 12.9 19.497 12.9 19V12.9H19C19.497 12.9 19.9 12.497 19.9 12C19.9 11.5029 19.497 11.1 19 11.1H12.9V4.99998Z" fill="currentColor"></path></svg></button></address></header> <p>Frank brings a wealth of professional and personal experience to his role as Senior Vice President, Product Strategy, Hotels at Agilysys. Previously the Founder & CEO of ResortSuite, he has advised Fortune 1000 companies regarding the strategic use of technology to help achieve organizational objectives and worked at top consulting firms including, Ernst & Young, USoft (Unisys), and MERANT.</p> <footer><div class="buttons buttons-footer"><a href="/author/148004259/frank-pitsikalis" class="button neutral button-lg w-full" aria-disabled="false"><span aria-hidden="true"><svg fill="none" stroke="currentColor" stroke-linecap="round" stroke-linejoin="round" stroke-width="2" viewBox="0 0 24 24" xmlns="http://www.w3.org/2000/svg"><path d="M12 21a9 9 0 1 0 0-18 9 9 0 0 0 0 18Z"></path><path d="M12 13a3 3 0 1 0 0-6 3 3 0 0 0 0 6Z"></path><path d="M6.168 18.849A4 4 0 0 1 10 16h4a4 4 0 0 1 3.834 2.855"></path></svg></span> Visit Author Profile  </a> <div class="flex flex-row gap-1"><a href="https://www.linkedin.com/in/frankpitsikalis/" target="_blank" rel="noopener noreferrer" class="icon-button button neutral button-lg" aria-label="LinkedIn"><svg viewBox="0 0 16 16" fill="none" xmlns="http://www.w3.org/2000/svg"><rect width="16" height="16" rx="2" fill="#0B66C2"></rect><path d="M5.333 12.667H3.333V6.667H5.333V12.667ZM4.333 5.5C4.104 5.494 3.882 5.42 3.694 5.287C3.507 5.155 3.363 4.971 3.28 4.757C3.196 4.544 3.178 4.31 3.227 4.086C3.275 3.862 3.389 3.657 3.553 3.497C3.718 3.338 3.926 3.23 4.151 3.187C4.376 3.145 4.609 3.17 4.82 3.259C5.032 3.348 5.212 3.498 5.339 3.689C5.466 3.88 5.533 4.104 5.533 4.333C5.528 4.647 5.399 4.946 5.174 5.164C4.949 5.383 4.647 5.504 4.333 5.5Z" fill="white"></path><path d="M12.667 12.667H10.667V9.507C10.667 8.56 10.267 8.22 9.747 8.22C9.594 8.23 9.445 8.27 9.308 8.338C9.171 8.406 9.049 8.5 8.949 8.616C8.849 8.731 8.772 8.865 8.724 9.01C8.675 9.155 8.656 9.308 8.667 9.46V12.667H6.667V6.667H8.6V7.533C8.795 7.237 9.063 6.995 9.378 6.832C9.693 6.668 10.045 6.588 10.4 6.6C11.433 6.6 12.64 7.173 12.64 9.04L12.667 12.667Z" fill="white"></path></svg></a></div></div></footer></section><section aria-label="Author information"><header><address class="sidebar-entity-card"><a href="/author/148004482/don-demarinis"><div class="avatar avatar-xl"><img src="https://cms.hospitalitynet.org/assets/3668d843-2f35-4cb4-a584-dcb7d5d8140f?fit=cover&width=168&height=168&quality=80&format=webp&cachebuster=1731332520" alt="Don DeMarinis" width="56" height="56" loading="lazy" onerror="this.__e=event"/></div></a> <div class="flex-1"><div class="section-name section-name--article"><a href="/author/148004482/don-demarinis">Don DeMarinis</a></div> <div class="section-type">Senior Vice President, Sales for Agilysys Americas and EMEA, <a href="/supplier/17004288/agilysys" class="hover:underline">Agilysys</a></div></div> <button class="icon-button button neutral button-md" aria-label="Follow Don DeMarinis" type="button"><svg viewBox="0 0 24 24" fill="none" xmlns="http://www.w3.org/2000/svg"><path fill-rule="evenodd" clip-rule="evenodd" d="M12.9 4.99998C12.9 4.50292 12.497 4.09998 12 4.09998C11.5029 4.09998 11.1 4.50292 11.1 4.99998V11.1H4.99998C4.50292 11.1 4.09998 11.5029 4.09998 12C4.09998 12.497 4.50292 12.9 4.99998 12.9H11.1V19C11.1 19.497 11.5029 19.9 12 19.9C12.497 19.9 12.9 19.497 12.9 19V12.9H19C19.497 12.9 19.9 12.497 19.9 12C19.9 11.5029 19.497 11.1 19 11.1H12.9V4.99998Z" fill="currentColor"></path></svg></button></address></header> <p>Don DeMarinis has been the Senior Vice President – Sales, Americas and EMEA since January 2018. His primary responsibilities are to lead Agilysys’ sales activities in the Americas and EMEA regions, and to look after the company’s global go-to-market initiatives; designing innovative sales strategies, and accelerating revenue growth across Agilysys’ vertical industry markets.</p> <footer><div class="buttons buttons-footer"><a href="/author/148004482/don-demarinis" class="button neutral button-lg w-full" aria-disabled="false"><span aria-hidden="true"><svg fill="none" stroke="currentColor" stroke-linecap="round" stroke-linejoin="round" stroke-width="2" viewBox="0 0 24 24" xmlns="http://www.w3.org/2000/svg"><path d="M12 21a9 9 0 1 0 0-18 9 9 0 0 0 0 18Z"></path><path d="M12 13a3 3 0 1 0 0-6 3 3 0 0 0 0 6Z"></path><path d="M6.168 18.849A4 4 0 0 1 10 16h4a4 4 0 0 1 3.834 2.855"></path></svg></span> Visit Author Profile  </a> <div class="flex flex-row gap-1"><a href="https://www.linkedin.com/in/don-demarinis-56685233/" target="_blank" rel="noopener noreferrer" class="icon-button button neutral button-lg" aria-label="LinkedIn"><svg viewBox="0 0 16 16" fill="none" xmlns="http://www.w3.org/2000/svg"><rect width="16" height="16" rx="2" fill="#0B66C2"></rect><path d="M5.333 12.667H3.333V6.667H5.333V12.667ZM4.333 5.5C4.104 5.494 3.882 5.42 3.694 5.287C3.507 5.155 3.363 4.971 3.28 4.757C3.196 4.544 3.178 4.31 3.227 4.086C3.275 3.862 3.389 3.657 3.553 3.497C3.718 3.338 3.926 3.23 4.151 3.187C4.376 3.145 4.609 3.17 4.82 3.259C5.032 3.348 5.212 3.498 5.339 3.689C5.466 3.88 5.533 4.104 5.533 4.333C5.528 4.647 5.399 4.946 5.174 5.164C4.949 5.383 4.647 5.504 4.333 5.5Z" fill="white"></path><path d="M12.667 12.667H10.667V9.507C10.667 8.56 10.267 8.22 9.747 8.22C9.594 8.23 9.445 8.27 9.308 8.338C9.171 8.406 9.049 8.5 8.949 8.616C8.849 8.731 8.772 8.865 8.724 9.01C8.675 9.155 8.656 9.308 8.667 9.46V12.667H6.667V6.667H8.6V7.533C8.795 7.237 9.063 6.995 9.378 6.832C9.693 6.668 10.045 6.588 10.4 6.6C11.433 6.6 12.64 7.173 12.64 9.04L12.667 12.667Z" fill="white"></path></svg></a></div></div></footer></section><section aria-label="Author information"><header><address class="sidebar-entity-card"><a href="/author/148004957/alan-young"><div class="avatar avatar-xl"><img src="https://cms.hospitalitynet.org/assets/ed54b8e4-bd73-40a1-b69c-e85da1633d92?fit=cover&width=168&height=168&quality=80&format=webp&cachebuster=1731343371" alt="Alan Young" width="56" height="56" loading="lazy" onerror="this.__e=event"/></div></a> <div class="flex-1"><div class="section-name section-name--article"><a href="/author/148004957/alan-young">Alan Young</a></div> <div class="section-type">VP, Strategy | Hospitality, <a href="/supplier/17002198/infor" class="hover:underline">Infor</a></div></div> <button class="icon-button button neutral button-md" aria-label="Follow Alan Young" type="button"><svg viewBox="0 0 24 24" fill="none" xmlns="http://www.w3.org/2000/svg"><path fill-rule="evenodd" clip-rule="evenodd" d="M12.9 4.99998C12.9 4.50292 12.497 4.09998 12 4.09998C11.5029 4.09998 11.1 4.50292 11.1 4.99998V11.1H4.99998C4.50292 11.1 4.09998 11.5029 4.09998 12C4.09998 12.497 4.50292 12.9 4.99998 12.9H11.1V19C11.1 19.497 11.5029 19.9 12 19.9C12.497 19.9 12.9 19.497 12.9 19V12.9H19C19.497 12.9 19.9 12.497 19.9 12C19.9 11.5029 19.497 11.1 19 11.1H12.9V4.99998Z" fill="currentColor"></path></svg></button></address></header> <p>A seasoned business and technology visionary, Alan Young is the VP, Industry Solutions and Strategy for Infor. He is recognized for his provocative insight into how emerging technology impacts industries, and how leaders can better connect with their customers and employees for sustained growth.</p> <footer><div class="buttons buttons-footer"><a href="/author/148004957/alan-young" class="button neutral button-lg w-full" aria-disabled="false"><span aria-hidden="true"><svg fill="none" stroke="currentColor" stroke-linecap="round" stroke-linejoin="round" stroke-width="2" viewBox="0 0 24 24" xmlns="http://www.w3.org/2000/svg"><path d="M12 21a9 9 0 1 0 0-18 9 9 0 0 0 0 18Z"></path><path d="M12 13a3 3 0 1 0 0-6 3 3 0 0 0 0 6Z"></path><path d="M6.168 18.849A4 4 0 0 1 10 16h4a4 4 0 0 1 3.834 2.855"></path></svg></span> Visit Author Profile  </a> <div class="flex flex-row gap-1"><a href="https://www.linkedin.com/in/alaneyoung/" target="_blank" rel="noopener noreferrer" class="icon-button button neutral button-lg" aria-label="LinkedIn"><svg viewBox="0 0 16 16" fill="none" xmlns="http://www.w3.org/2000/svg"><rect width="16" height="16" rx="2" fill="#0B66C2"></rect><path d="M5.333 12.667H3.333V6.667H5.333V12.667ZM4.333 5.5C4.104 5.494 3.882 5.42 3.694 5.287C3.507 5.155 3.363 4.971 3.28 4.757C3.196 4.544 3.178 4.31 3.227 4.086C3.275 3.862 3.389 3.657 3.553 3.497C3.718 3.338 3.926 3.23 4.151 3.187C4.376 3.145 4.609 3.17 4.82 3.259C5.032 3.348 5.212 3.498 5.339 3.689C5.466 3.88 5.533 4.104 5.533 4.333C5.528 4.647 5.399 4.946 5.174 5.164C4.949 5.383 4.647 5.504 4.333 5.5Z" fill="white"></path><path d="M12.667 12.667H10.667V9.507C10.667 8.56 10.267 8.22 9.747 8.22C9.594 8.23 9.445 8.27 9.308 8.338C9.171 8.406 9.049 8.5 8.949 8.616C8.849 8.731 8.772 8.865 8.724 9.01C8.675 9.155 8.656 9.308 8.667 9.46V12.667H6.667V6.667H8.6V7.533C8.795 7.237 9.063 6.995 9.378 6.832C9.693 6.668 10.045 6.588 10.4 6.6C11.433 6.6 12.64 7.173 12.64 9.04L12.667 12.667Z" fill="white"></path></svg></a></div></div></footer></section><section aria-label="Author information"><header><address class="sidebar-entity-card"><a href="/author/148005136/beth-zahner"><div class="avatar avatar-xl"><img src="https://cms.hospitalitynet.org/assets/59946f9b-4f19-4133-af2f-eccfdc13dd89?fit=cover&width=168&height=168&quality=80&format=webp&cachebuster=1731344047" alt="Beth Zahner" width="56" height="56" loading="lazy" onerror="this.__e=event"/></div></a> <div class="flex-1"><div class="section-name section-name--article"><a href="/author/148005136/beth-zahner">Beth Zahner</a></div> <div class="section-type">Director Of Operations, <a href="/organization/17023368/big-cedar-lodge" class="hover:underline">Big Cedar Lodge</a></div></div> <button class="icon-button button neutral button-md" aria-label="Follow Beth Zahner" type="button"><svg viewBox="0 0 24 24" fill="none" xmlns="http://www.w3.org/2000/svg"><path fill-rule="evenodd" clip-rule="evenodd" d="M12.9 4.99998C12.9 4.50292 12.497 4.09998 12 4.09998C11.5029 4.09998 11.1 4.50292 11.1 4.99998V11.1H4.99998C4.50292 11.1 4.09998 11.5029 4.09998 12C4.09998 12.497 4.50292 12.9 4.99998 12.9H11.1V19C11.1 19.497 11.5029 19.9 12 19.9C12.497 19.9 12.9 19.497 12.9 19V12.9H19C19.497 12.9 19.9 12.497 19.9 12C19.9 11.5029 19.497 11.1 19 11.1H12.9V4.99998Z" fill="currentColor"></path></svg></button></address></header> <p>Beth Zahner is the Director of Operations for Big Cedar Lodge, a remote haven of natural beauty spread out over 4,600 acres where rustic luxury is tucked into the rugged landscape of the Missouri Ozark Mountains, overlooking sparkling Table Rock Lake.</p> <footer><div class="buttons buttons-footer"><a href="/author/148005136/beth-zahner" class="button neutral button-lg w-full" aria-disabled="false"><span aria-hidden="true"><svg fill="none" stroke="currentColor" stroke-linecap="round" stroke-linejoin="round" stroke-width="2" viewBox="0 0 24 24" xmlns="http://www.w3.org/2000/svg"><path d="M12 21a9 9 0 1 0 0-18 9 9 0 0 0 0 18Z"></path><path d="M12 13a3 3 0 1 0 0-6 3 3 0 0 0 0 6Z"></path><path d="M6.168 18.849A4 4 0 0 1 10 16h4a4 4 0 0 1 3.834 2.855"></path></svg></span> Visit Author Profile  </a> <div class="flex flex-row gap-1"><a href="https://www.linkedin.com/in/marybeth-zahner-910b28184/" target="_blank" rel="noopener noreferrer" class="icon-button button neutral button-lg" aria-label="LinkedIn"><svg viewBox="0 0 16 16" fill="none" xmlns="http://www.w3.org/2000/svg"><rect width="16" height="16" rx="2" fill="#0B66C2"></rect><path d="M5.333 12.667H3.333V6.667H5.333V12.667ZM4.333 5.5C4.104 5.494 3.882 5.42 3.694 5.287C3.507 5.155 3.363 4.971 3.28 4.757C3.196 4.544 3.178 4.31 3.227 4.086C3.275 3.862 3.389 3.657 3.553 3.497C3.718 3.338 3.926 3.23 4.151 3.187C4.376 3.145 4.609 3.17 4.82 3.259C5.032 3.348 5.212 3.498 5.339 3.689C5.466 3.88 5.533 4.104 5.533 4.333C5.528 4.647 5.399 4.946 5.174 5.164C4.949 5.383 4.647 5.504 4.333 5.5Z" fill="white"></path><path d="M12.667 12.667H10.667V9.507C10.667 8.56 10.267 8.22 9.747 8.22C9.594 8.23 9.445 8.27 9.308 8.338C9.171 8.406 9.049 8.5 8.949 8.616C8.849 8.731 8.772 8.865 8.724 9.01C8.675 9.155 8.656 9.308 8.667 9.46V12.667H6.667V6.667H8.6V7.533C8.795 7.237 9.063 6.995 9.378 6.832C9.693 6.668 10.045 6.588 10.4 6.6C11.433 6.6 12.64 7.173 12.64 9.04L12.667 12.667Z" fill="white"></path></svg></a></div></div></footer></section> <section><header><div>Organized by</div></header> <address class="sidebar-entity-card"><a href="/supplier/17004288/agilysys" class="logo logo-xl"><img src="https://cms.hospitalitynet.org/assets/367e9f9a-4037-4330-901f-875d03514beb?key=logo&cache=1766573848" alt="Avatar" width="56" height="56" loading="lazy" onerror="this.__e=event"/></a> <div class="flex-1"><div class="section-name section-name--article"><a href="/supplier/17004288/agilysys">Agilysys</a></div> <div class="section-type"><span>Supplier</span></div></div> <button class="icon-button button neutral button-md" aria-label="Follow Agilysys" type="button"><svg viewBox="0 0 24 24" fill="none" xmlns="http://www.w3.org/2000/svg"><path fill-rule="evenodd" clip-rule="evenodd" d="M12.9 4.99998C12.9 4.50292 12.497 4.09998 12 4.09998C11.5029 4.09998 11.1 4.50292 11.1 4.99998V11.1H4.99998C4.50292 11.1 4.09998 11.5029 4.09998 12C4.09998 12.497 4.50292 12.9 4.99998 12.9H11.1V19C11.1 19.497 11.5029 19.9 12 19.9C12.497 19.9 12.9 19.497 12.9 19V12.9H19C19.497 12.9 19.9 12.497 19.9 12C19.9 11.5029 19.497 11.1 19 11.1H12.9V4.99998Z" fill="currentColor"></path></svg></button></address> <p>Agilysys is well known for its long heritage of hospitality-focused technology innovation. The Company delivers modular and integrated software solutions and expertise to businesses seeking to maximize Return on Experience (ROE) through hospitality encounters that are both personal and profitable. Over time, customers achieve High Return Hospitality by consistently delighting guests, retaining staff and growing margins.</p> <footer><div class="buttons buttons-footer"><a href="https://www.agilysys.com/" target="_blank" rel="noopener noreferrer nofollow ugc" class="button neutral button-lg w-full" aria-disabled="false"><span aria-hidden="true"><svg viewBox="0 0 24 24" fill="none" xmlns="http://www.w3.org/2000/svg"><path fill-rule="evenodd" clip-rule="evenodd" d="M17.8272 4.89998L9.36358 13.3636C9.01211 13.7151 9.01211 14.2849 9.36358 14.6364C9.71505 14.9878 10.2849 14.9878 10.6364 14.6364L19.1 6.17277V8.99998C19.1 9.49703 19.5029 9.89998 20 9.89998C20.497 9.89998 20.9 9.49703 20.9 8.99998V3.99998C20.9 3.98558 20.8996 3.97118 20.8989 3.9568C20.8886 3.74107 20.8011 3.52833 20.6364 3.36358C20.5501 3.27729 20.4506 3.21219 20.3445 3.16827C20.2384 3.12426 20.122 3.09998 20 3.09998H19.9998H15C14.5029 3.09998 14.1 3.50292 14.1 3.99998C14.1 4.49703 14.5029 4.89998 15 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Understanding the role of PMS.</a></div> <div class="section-type"><span>Press Release</span> <span><time datetime="2022-12-21T15:30:00.000Z" class="card-date">December 21, 2022</time></span></div></div></article></section> </footer></article></main> <div class="sidebar-wrapper hide-when-stacked"><aside class="sidebar content-sidebar" id="sidebar" aria-label="Article information and related content"> <section><header>Written by</header> <address class="sidebar-entity-card"><a href="/author/148002743/michael-blake"><div class="avatar avatar-xl"><img src="https://cms.hospitalitynet.org/assets/b68a1eb0-b351-4b6a-845c-5dbcc743fa14?fit=cover&width=168&height=168&quality=80&format=webp&cachebuster=1731335475" alt="Michael Blake" width="56" height="56" loading="lazy" onerror="this.__e=event"/></div></a> <div class="flex-1"><a href="/author/148002743/michael-blake" class="section-name section-name--aside hover:underline">Michael Blake</a>  <div class="section-type section-type--aside">Vice 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11.5029 19.9 12 19.9C12.497 19.9 12.9 19.497 12.9 19V12.9H19C19.497 12.9 19.9 12.497 19.9 12C19.9 11.5029 19.497 11.1 19 11.1H12.9V4.99998Z" fill="currentColor"></path></svg></button></address><address class="sidebar-entity-card"><a href="/author/148003843/simone-puorto"><div class="avatar avatar-xl"><img src="https://cms.hospitalitynet.org/assets/ea97a380-8621-40cb-8fdb-f8caa454e0b2?fit=cover&width=168&height=168&quality=80&format=webp&cachebuster=1771614666" alt="Simone Puorto" width="56" height="56" loading="lazy" onerror="this.__e=event"/></div></a> <div class="flex-1"><a href="/author/148003843/simone-puorto" class="section-name section-name--aside hover:underline">Simone Puorto</a>  <div class="section-type section-type--aside">Head of Emerging Trends and Strategic Innovation, <a href="/organization/17016240/hospitality-net" class="hover:underline">Hospitality Net</a></div></div> <button class="icon-button button neutral button-sm" aria-label="Follow Simone Puorto" 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section-name--aside hover:underline">Frank Pitsikalis</a>  <div class="section-type section-type--aside">Senior Vice President, Product Strategy, Hotels, <a href="/supplier/17004288/agilysys" class="hover:underline">Agilysys</a></div></div> <button class="icon-button button neutral button-sm" aria-label="Follow Frank Pitsikalis" type="button"><svg viewBox="0 0 24 24" fill="none" xmlns="http://www.w3.org/2000/svg"><path fill-rule="evenodd" clip-rule="evenodd" d="M12.9 4.99998C12.9 4.50292 12.497 4.09998 12 4.09998C11.5029 4.09998 11.1 4.50292 11.1 4.99998V11.1H4.99998C4.50292 11.1 4.09998 11.5029 4.09998 12C4.09998 12.497 4.50292 12.9 4.99998 12.9H11.1V19C11.1 19.497 11.5029 19.9 12 19.9C12.497 19.9 12.9 19.497 12.9 19V12.9H19C19.497 12.9 19.9 12.497 19.9 12C19.9 11.5029 19.497 11.1 19 11.1H12.9V4.99998Z" fill="currentColor"></path></svg></button></address><address class="sidebar-entity-card"><a href="/author/148004482/don-demarinis"><div class="avatar avatar-xl"><img 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