Shangri-La's Vancouver staff sent across Pacific to learn 'Asian hospitality'Employees | vancouversun

Big-name North American hotel chains are pressing further afield into Asia, and many are clamouring for a certain kind of hospitality training so that staff in these developing markets can get up to speed on Western-style service. But a small program in Vancouver has been going the opposite way, sending B.C. employees for extended stints at the Shangri-La's extensive network of hotels and resorts in Asia.