Out With The Hermes Shampoo -- In With L'Occitane

Luxury Hotel operators at the NYU International Hospitality Investment Conference talk about how they're coping with the downturn, why luxury remains a "dirty word" and why they expect the segment to come back stronger than ever. Luxury seemed much on the minds of delegates and speakers at the 31st Annual NYU International Hospitality Industry Investment Conference, held early this month at the Waldorf-Astoria.