Gillian Tans of Booking.com: ‘Internationalism is in our DNA’ | director.co.uk

Gillian Tans the chief operating officer of the Dutch travel website Booking.com tells Director about conducting 1,000 experiments a day, cycling around Amsterdam and how sitting on office floors fosters better employee interaction. Being Dutch has helped Booking.com’s international expansion. Holland is so small; you could sign up every hotel in the country within a few hours. We’ve had to focus on the world outside.