Oyo Founder Ritesh Agarwal: We Are Not Perfect

A deeper engagement with owners is definitely one of the key things Oyo needs to achieve to address some of its problems. CEO Ritesh Agarwal, who recently took a larger stake in the company, seems to be on the case.

Oyo Hotels & Homes is stepping up efforts to engage hotel owners and help them grow their business, but denies this is in response to mounting complaints from some owners and multiple hotel associations in India.

Oyo Hotels & Homes is stepping up efforts to engage hotel owners and help them grow their business, but denies this is in response to mounting complaints from some owners and multiple hotel associations in India.

Pushing back against media reports, Oyo founder and CEO Ritesh Agarwal said the company's launch of OPEN (Oyo Partner Engagement Network) in India in April and in Indonesia last month shows that owners are concerned with numerous issues, including growth and access to capital, and not primarily low room rates. Oyo intends to launch OPEN soon in China and globally.

In two recent interviews with Skift, Agarwal discussed the battering Oyo is taking in its home market, India, which contributes to a third of its revenues, as well as in the United States.

Read the full article
Operations & Strategy Operations & Strategy

Skift is the largest industry intelligence and marketing platform in travel, providing news, information, data and services to all sectors of the world's largest industry. Skift identifies and synthesizes existing and emerging trends, in its daily coverage of the global travel industry and through its Skift Trends Reports. Skift produces Skift Global Forum annually to bring together over 500 of the most influential professionals in the...