June 27, 2001

HITEC 2001 Interviews - 28 June 09.30 CET - General Session: C-PANEL (Ends 10.45 CET)

Communication, conflict and compromise are all necessities as four chiefs discuss how the interaction between technology and marketing operations of major hotel companies has created the need to "get along." This is a must "C" panel.

About This Session
The "C-Panel" has been expanded this year to include not only the Chief Information Officer (CIO), but also the Chief Marketing Officer (CMO). Communication, conflict and compromise are all necessities as four chiefs discuss how the interaction between technology and marketing operations of major hotel companies has created the need to "get along." This is a must "C" panel.

Updated December 7, 2001

Moderator:

Richard M. Siegel is president and publisher of Hospitality Upgrade Magazine. Web site available at www.hospitalityupgrade.com.

Panelists:

Steve Hankin is senior vice president of strategic planning for Starwood Hotels & Resorts Worldwide, Inc.
Scott Heintzeman is vice president of Knowledge Technologies at Carlson Hospitality Worldwide.
Jay Witzel is president and chief operating officer of Radisson Hotels & Resorts.

Technology