Audio Interview with Seth Christian - Chief Marketing Officer & VP of Sales - Hotel Information Systems (HIS) Unveils Its New Web-Native epitome Enterprise Solution

epitome Enterprise is designed to seamlessly integrate with epitome Property Management Systems (PMS), guaranteeing results with accuracy, high availability and reliability. Built on Java 2 Enterprise Edition (J2EE) technology, epitome Enterprise is completely platform neutral, globally deployable and highly scalable. It provides access to information at all times, everywhere, and to everyone who is authorized to access the information.

Central Reservation - epitome Enterprise contains a technologically advanced Central Reservation application for the next-generation central reservation office. Designed from the ground up, rich in user experience and functionality, this application is seamlessly integrated with the epitome PMS. Room inventories and rate plans are fully synchronized. Backed with a robust architecture, the application provides users with a central view of property availability. Deployed centrally, accessed globally, epitome Enterprise offers the highly desired capability of implementing a single image inventory solution.

Channel Management - Integration with multiple channels of distribution is also available, enabling hoteliers to extend thier market reach with reservation services including Global Distribution System (GDS) and Internet Distribution System (IDS) providers. Channel management functionality allows hoteliers to maximize occupancy and revenue by establishing rates and availability controls for each distribution channel.

Reservation Portal - epitome Enterprise Internet booking engine readily transforms any Web site into a reservation portal that delivers an end-to-end solution for visitors while extending the capability of the epitome PMS. It can be easily customized to blend with the look-and-feel of any Web design while enhancing the corporation's Internet presence with consumers and businesses alike.

epitome Reservation Portal comes with a highly flexible and powerful channel management capability that allows reservation managers and revenue managers to instantly open or restrict the availability of rooms sold over the Web channel. Property features, room types, rate plans, and availability information are immediately synchronized with the PMS through the Central Reservation engine, so there is no need for your revenue managers to enter duplicate data. After booking a reservation, users receive online and email confirmations.

epitome Reservation Portal provides a self-service solution for Groups, Travel Agents and Corporate Clients to make their own reservations by extending the portal into an online reservation agent. Profiles are made available according to the parameters configured by your sales organization. Property information, rates and availability are managed automatically by the Central Reservation Engine and synchronized immediately with the PMS.

Management Console - epitome Management Console displays powerful status reports and real-time alerts. Users are constantly informed of their property's key performance indicators with just a glance at visually appealing graphs and charts, and critical alert information. It has flexible personalization capability for authorized hotel employees to create customized views of critical operations statistics and alerts. The epitome Management Console is one of the most effective tools in helping increase operational efficiency and maximize yields.

For a complete demonstration or additional information about these enterprise solutions, please contact an HIS Client Solutions Representative at 1-800-497-0532 or visit the HIS website at www.hotelinfosys.com.

Kevin Heilbronner is the US Editor for hsyndicate.com, wiredhotelier.com and hospitalitynet.org, providing content for these websites in the form of articles and both audio and video interviews. Based outside of Washington DC, Heilbronner has worked with Hospitality Net to conduct interviews at several hospitality trade shows in the US and Europe over the last year. A familiar voice in Washington, DC, Heilbronner is the stadium announcer for the NBA's Washington Wizards, WNBA's Washington Mystics, WUSA's Washington Freedom and DC United of MLS. He resides in Centreville, VA and can be reached via [email protected].