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Joshua Jolicoeur è stato nominato Director of Guest Services presso Intercontinental Buckhead Atlanta

Joshua Jolicoeur an experienced hospitality professional with over 15 years of experience will provide oversight to the hotel's Guest Services. A longtime Miami native, Joshua recently relocated to Atlanta to join the Intercontinental Buckhead Atlanta team, bringing with him years of operations expertise. Josh began his hospitality career with Sheraton Hotels and then later moved to an independent brand Fontainebleau in Miami where he was most recently the Director of Guest Services. At the inception of his career Josh has always lived by the motto "Nothing great is ever achieved without enthusiasm" by Ralph Waldo Emerson. Josh brings energy and passion into all aspects of his career and infuses this same energy into creating memorable guest experiences. He's excited to bring this same excitement and energy to Intercontinental Buckhead Atlanta and ensure the guest experience remains top notch.

IHG
Atlanta, Georgia, United States
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Christina Mertz è stato promosso a Director of Catering and Conference Services presso Fairmont Dallas

Dave Martinez, Director of Sales and Marketing for Fairmont Dallas, was eager to promote Christina Mertz to Director of Catering and Conference Services from her previous role as Assistant Director of Catering & Conference Services, a role in which she was instrumental to the overall success of the team. Reporting to the Director of Sales and Marketing, Mertz will oversee Catering and Conference Services for the 545-room hotel, which is home to several majo r annual conferences in Dallas.Mertz brings over twenty years of experience to the position, including experience from several previous roles in management positions in Catering and Conference Service Departments. She has previously served as the Director of Special Events at Goldman Properties in Miami, FL, Senior Catering & Group Sales Manager at both The Setai and The Raleigh Hotel, and Director of Catering and Convention Services at W South Beach.

Accor
Dallas, Texas, United States
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Kelly Read si è unito a M3 come Vice President of Customer Operations

Kelly leads the training, implementation, support, billing, and customer success efforts at M3. Prior to joining M3, she spent over 16 years building her career at AT&T before venturing into other technology companies. Following her final role with AT&T as Director of Product at Cricket Wireless, Read held various roles spanning many functional areas, including product, marketing, service, implementation, and product management.

M3
Lawrenceville, Georgia, United States
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Natasha Wigley è stato nominato Director Quality Assurance presso Absolute Hotel Services (AHS)

Ms. Natasha Wigley has been working with AHS and Vienna House in Austria for the past few years after working with AHS in Bangkok previously. Natasha's responsibilities will include identifying, implementing, and managing an effective quality assurance management framework and ensuring that all pre-opening and operating properties are in full compliance with a sustainable delivery of the related brand's standards. In her new role, she will work towards creating a positive working environment on a corporate and property level and will develop long-range learning strategies to enhance the guest experience.

Absolute Hotel Services (AHS)
Bangkok, Thailand
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Ashok Tripathy è stato nominato Chief Engineer presso Novotel Guwahati GS Road Hotel

Ashok had started his career in Hospitality industry from Radisson White Sand Beach Resort in 2007. He worked with City Max hotel in Dubai, Phoenix Park Inn Resort Goa, Radisson Blu Nagpur and Mayfair Bhubaneswar before joining Radisson Blu Guwahati in 2015. He had Joined there as an Asst. Manager- Engineering and later promoted as Chief Engineer in 2020. Ashok was born & brought up in Odisha and currently settled in Guwahati with his family. Having total 17 years of experience and maximum tenure with different properties of Radisson, he is looking forward to work & grow in Accor. He has already started working on various sustainable related initiatives like less carbon emission, usage of recycled water, less usage of Electricity.

Accor
Guwahati, India
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Tom Scudero è stato designato come Director of Engineering presso Virgin Hotels New York City

Tom Scudero has been named Director of Engineering at Virgin Hotels New York, bringing with him two decades of experience in the engineering operations space at a luxury hospitality level. He will be tasked with setting operational standards and procedures, while simultaneously liaising with key stakeholders of the hotel to ensure proper execution of plans and project quality. Prior to this role, Scudero worked as the Director of Engineering at YOTEL New York. With his vast knowledge in hotel building infrastructure, environmental codes and regulatory requirements, Tom will bring an innovative supervisory skillset, leading the department to peak performance level.

Virgin Hotels
New York, New York, United States
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Anna Rhee è stato nominato Executive Assistant Manager – Rooms presso Andaz Pattaya Jomtien Beach

Ms. Anna Rhee has been appointed Executive Assistant Manager - Rooms, and brings extensive experience to this chic beachfront hotel. Hailing from Seoul, Anna was educated in Korea and the US before she entered the hospitality sector with Hilton. Anna joined Hyatt in 1998, initially as a corporate management trainee, and has spent more than 23 years with the family, including spells at Park Hyatt Los Angeles, Grand Hyatt Singapore, Hyatt Hotel Canberra, Hyatt Regency Kota Kinabalu and Hyatt Regency Danang. Most recently, she served on the pre-opening team for Hyatt Regency Nha Trang in Vietnam.

Hyatt
Pattaya, Thailand
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Erik Anderson è stato promosso a Executive Vice President presso PROCON

Erik Anderson has been promoted to Executive Vice President of Architecture and Engineering at PROCON, the largest true design-build firm in New Hampshire. Mr. Anderson is a licensed and LEED-accredited architect and leader with over 32 years of experience. He has worked on various building types, including senior living, housing, education, commercial, industrial, private aviation, retail, and healthcare. He uses his strength in collaboration to build client relationships and works with PROCON's construction project managers, superintendents, engineers, and estimators to ensure client expectations are exceeded.

PROCON
Manchester, United Kingdom