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Matthew Raines è stato promosso a Support Manager – AC Support and Customer Projects presso M3

M3, the leading cloud-based accounting, financial reporting, and data management platform in the hospitality sector, is thrilled to announce the promotion of Matthew Raines to the role of Support Manager - AC Support and Customer Projects. With a remarkable career spanning six years at M3, Matthew initially joined as a Staff Accountant in the Professional Services department. He later transitioned to the AC Training & Implementation Team as a Trainer and, most recently, served as the Supervisor of the Projects Team.

M3
Lawrenceville, Georgia, United States
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Jesus Avila è stato nominato Director of Engineering and Style presso AC Hotel® San Rafael

Jesus Avila brings a diverse background of experience with both restaurants and hotels to his dual role of Director of Engineering and Style for AC San Rafael. As Task Force General Manager for Chipotle locations throughout Northern and Southern California, Jesus gained experience in not only opening new locations but also managing all aspects of operations and finances for existing restaurants. In 2005 Jesus opened his own restaurant and bar, Tortilla Flats, which he owned and managed for nearly twelve years in Chico, California before he relocated to Pleasant Hill to switch to the hotel side of the industry. He joined Mark Pope's team as Director of Maintenance for Extended Stay America, and later took on the General Manager position for one of its San Jose locations. In late 2020, he joined the pre-opening team for the Moxy Oakland Downtown as Director of Engineering and Housekeeping, responsible for coordinating all of the building interiors, fire and safety systems and more. Jesus joined Mark Pope's opening team for the AC San Rafael in January 2023, marking his fourth hotel project with Mark, and his first with Evolution Hospitality.

Marriott
San Rafael, California, United States
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Mesut Erkoc è stato nominato Director of Rooms presso The Newbury Boston

Mr. Erkoc joins Highgate and The Newbury after previously serving as the Director of Rooms at Wayfarer Hotel DTLA, where he successfully recruited, onboarded and trained the Rooms Division team. Prior to Wayfarer DTLA, he was the Assistant General Manager at Kimpton Amara Resort and Spa, Director of Housekeeping at UCLA Luskin Hotel and Conference Center, and Director of Housekeeping & Laundry Operations at Fairmont Miramar Hotel & Bungalows. In his role at The Newbury, he will be overseeing all the activities of the rooms division, including housekeeping, front office, concierge and guest relations.

Highgate Hotels, L.P.
Boston, Massachusetts, United States
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Hisham Driscoll è stato nominato Director of Engineering presso The Newbury Boston

Mr. Driscoll joins The Newbury from within Highgate, having most recently been Complex Director of Engineering overseeing The Arcadian Hotel Brookline and Marriot Courtyard Cambridge. Before his career at Highgate, he was the Senior Maintenance Manager at Avalon Bay Communities, Director of Engineering at Cliffhouse Maine, and Director of Engineering at Royal Sonesta. In his new role, he will be overseeing the engineering team at The Newbury Boston, managing contractors and special projects, and ensuring the hotel meets all luxury facility standards.

Highgate Hotels, L.P.
Boston, Massachusetts, United States
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Tiare Tipoti è stato nominato Director of Event Management presso Waikiki Beach Marriott Resort & Spa

Tiare Tipoti is the resort's new director of event management, in charge of the planning and execution of events at Waikiki Beach Marriott. Previously, Tipoti held the position of director of sales and marketing for event rental company Accel Events & Tents, responsible for driving sales across Oahu and Maui. Tipoti started her career at Turtle Bay Resort where she spent more than 15 years, growing from conference concierge into positions such as conference service manager and banquet manager before being promoted to director of catering and convention services and assistant director of food and beverage.

Marriott
Honolulu, Hawaii, United States
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Charline Bianchi è stato nominato Director of Room Operations presso Marriott Irvine Spectrum

With previous luxury hospitality experience in the UK and Canada, including The Westin Ottawa and Hotel Le Germain Toronto, Charline Bianchi brings exceptional, global expertise to Marriott Irvine Spectrum as its new director of room operations. In her most recent role as director of guest services at The Clancy, an Autograph Collection in San Francisco, Bianchi led her team to success with an elevated approach to service by implementing next-level training, launching a Loyalty Mindset program, and driving a coaching culture to support young leaders. Bianchi brings her inspiring vision and passion to her role at Marriott Irvine Spectrum and she is responsible for leading day-to-day room operations with the goal to provide impeccable guest service and one-of-a-kind luxury experiences.

Marriott
Irvine, California, United States
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Victoria McDowell è stato nominato Director of Rooms presso Balboa Bay Resort

McDowell has a robust history in the hospitality industry. An innovative, intuitive and passionate leader, her 20+ years of experience spans from Hawaii to California and New York. Most recently, McDowell was the Director of Rooms at The Waterfront Beach Resort in Huntington Beach for over 4 years, where she was responsible for the leadership of all Rooms-related departments. Prior appointments include Hotel Manager at Courtyard by Marriott Waikiki Beach, Membership Sales and Service Manager at Hawaii Visitors and Convention Bureau, Director of Guest Services at Turtle Bay Resort, and Learning & Development Manager at Mandarin Oriental, New York.

Balboa Bay Resort
Newport Beach, California, United States
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Ashok Nair è stato nominato Director of Rooms and Residences presso Four Seasons Resort Chiang Mai

With more than a decade of expertise in creating personalised itineraries, Ashok is a consummate hotelier with a measured and balanced approach to his role. Prior to joining Four Seasons Resort Chiang Mai in 2017, Ashok managed a diverse portfolio at the Taj Hotels, Resorts & Palaces, including the internationally acclaimed Taj Falaknuma Palace in Hyderabad, India. Beginning his career there in learning and development, and later as palace services manager, Ashok built a commendable reputation, playing a vital role as the Palace was named among the final four of Virtuoso's "Hotel of the Year" 2014. As someone who is always obliging, even when his multiple spinning plates are about to take a wobble, Ashok's career traces back to key position in other palace hotels including the Taj Rambagh Palace Hotel, Jaipur and Oberoi Udaivilas, Udaipur - both illustrious in their own right.

Four Seasons
Chiang Mai, Thailand
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Niki Ellis è stato nominato Director of Catering & Conference Services presso La Jolla Beach & Tennis Club

LJBTC announced the hiring of Niki Ellis as Director of Catering & Conference Services. In her new role, Niki is responsible for developing and executing catering initiatives for corporate business and social events. She'll also help to manage the club's large, prestigious events. Prior to joining LJBTC, Niki was the Director of Operations at Downtown Works and also served in special events management roles at the Four Seasons Resort Hualalai, Rancho Valencia, and Maderas Golf Club.

La Jolla Beach & Tennis Club
La Jolla, California, United States