Operazioni e Strategia
Di Shep Hyken, Customer Service and Experience Expert, Keynote Speaker and Bestselling Author, Shepard Presentations, LLC.
Di Fernando Vives, Hospitality Labs Ambassador & Chief Commercial Officer, Hospitality Labs
Di Dr. Meng-Mei Maggie Chen, Author of Hospitality Vibes and Associate Professor, EHL
Di Shep Hyken, Customer Service and Experience Expert, Keynote Speaker and Bestselling Author, Shepard Presentations, LLC.