Operazioni e Strategia
Di Shep Hyken, Customer Service and Experience Expert, Keynote Speaker and Bestselling Author, Shepard Presentations, LLC.
Di Professor Ioannis S. Pantelidis, PhD, SFHEA, FIH, Deputy Dean, London Geller College of Hospitality and Tourism, and Professor of Hospitality and Tourism Management, University of West London
Di Ryan Haynes, Director/Lead Consultant, Hoteliers' Voice Podcast/ Haynes MarComs Ltd
Di Shep Hyken, Customer Service and Experience Expert, Keynote Speaker and Bestselling Author, Shepard Presentations, LLC.