Reputation Management Filter Opinion EU’s code of conduct for online ratings endorsed by Booking.com At Booking.com, we welcome the launch of the Code of Conduct for Online Ratings and Reviews for Tourism Accommodation, presented by Commissioner for Sustainable Transport and Tourism, Apostolos Tzitzikostas. Peter LochbihlerGlobal Director Public Affairs, Booking.com Booking.comMore in this category Reputation ManagementMore in this category Online Travel Agencies (OTA)More in this category Lodging IndustryMore in this category National & International Policy More like this Supplier News Estonia raises national guest satisfaction by turning guest reviews into actionable insights with Reviewpro Reputation Shiji, the global leader in hospitality technology, today announced that Visit Estonia has successfully improved national guest satisfaction by leveraging Reviewpro Reputation to unify feedback from more than 170 online review sources. Shiji Group More in this category Information TechnologyMore in this category Reputation ManagementMore in this category Guest Experience More like this Opinion Guest Reviews and Feedback: The Path to Increased Revenue Today the guest journey largely occurs online, from research, inquiry, booking, and even the check-in and check-out experience can occur digitally. With so much happening digitally, hotels need to maximize their customer channels as much as possible... Nick ReidRevenue Operations Lead Customer AllianceMore in this category Revenue ManagementMore in this category Reputation Management More like this Opinion Measuring CSAT: Why it matters and how to manage and improve it In the hospitality industry, KPIs and metrics play a crucial role in evaluating and improving business performance. Metrics like occupancy rates, Online review scores, ADR (Average Daily Rate), and RevPAR (Revenue per Available Room) are essential f... Björn ÖstbergCPO & Managing Director Customer AllianceMore in this category FinanceMore in this category Reputation Management More like this Press Release The Best Hotels in Bulgaria for 2024 Announced Based on Guest Reviews According to guest evaluations, the best hotel in Bulgaria for 2024 is the five-star Voya Beach Resort in Sveti Vlas, closely followed by Kashmir Wellness and Spa (Velingrad) and the Grand Hotel Millennium Sofia. Bulgarian Association of Hotel Executives (BAHE) More in this category Awards and AccoladesMore in this category Hotel Ratings & ClassificationMore in this category Reputation ManagementMore in this category Guest Experience More like this Press Release Almost every hotel or resort customer reads guest reviews A staggering 97% of hotel guests have consulted guest reviews when looking to book a stay in a hotel or resort, according to a new report from Accor, a world leading hospitality group. Accor More in this category Reputation ManagementMore in this category Consumer Trends More like this Supplier News TrustYou ermöglicht responseAI Kunden nahezu unbegrenzte Bewertungsantworten TrustYou, ein weltweit führender Anbieter von Gästefeedback- und Reputationsmanagement Lösungen für das Gastgewerbe, gab heute die Einführung von nahezu unbegrenztem responseAI- credits für seine aktuellen und neuen Nutzer bekannt. Dieses innovative... TrustYou GmbH More in this category Hotel Ratings & ClassificationMore in this category Reputation ManagementMore in this category Chatbots, Robotics & AIMore in this category Guest Experience More like this Supplier News TrustYou stellt responseAI vor: Revolutionierung des Bewertungsmanagements im Gastgewerbe TrustYou, ein renommierter Branchenführer für Gästefeedback-Lösungen, setzt mit mit der Veröffentlichung von responseAI neue Maßstäbe im Bewertungsmanagement. Die neue Funktion, die parallel zur aktualisierten Review und Survey Inbox eingeführt wurd... TrustYou GmbH More in this category Information TechnologyMore in this category Reputation ManagementMore in this category Lodging IndustryMore in this category Guest Experience More like this Supplier News TrustYou schließt Management-Buy-Out ab und trennt sich von der Recruit Gruppe Nach einer 5-jährigen Partnerschaft mit der Recruit Gruppe ergreift TrustYou die Gelegenheit, den vollständigen Besitz von Unternehmensanteilen zurückzukaufen und mit einer neuen Vision in der Reiseindustrie zu wachsen. TrustYou GmbH More in this category FinanceMore in this category Travel TechnologyMore in this category Hotel Ratings & ClassificationMore in this category Reputation Management More like this The Hotel Yearbook 2025 - Tech Edition Navigating Current Innovation and Future Breakthroughs Explore Your content on Hospitality Net? Hospitality Net membership explained
Opinion EU’s code of conduct for online ratings endorsed by Booking.com At Booking.com, we welcome the launch of the Code of Conduct for Online Ratings and Reviews for Tourism Accommodation, presented by Commissioner for Sustainable Transport and Tourism, Apostolos Tzitzikostas. Peter LochbihlerGlobal Director Public Affairs, Booking.com Booking.comMore in this category Reputation ManagementMore in this category Online Travel Agencies (OTA)More in this category Lodging IndustryMore in this category National & International Policy More like this
Supplier News Estonia raises national guest satisfaction by turning guest reviews into actionable insights with Reviewpro Reputation Shiji, the global leader in hospitality technology, today announced that Visit Estonia has successfully improved national guest satisfaction by leveraging Reviewpro Reputation to unify feedback from more than 170 online review sources. Shiji Group More in this category Information TechnologyMore in this category Reputation ManagementMore in this category Guest Experience More like this
Opinion Guest Reviews and Feedback: The Path to Increased Revenue Today the guest journey largely occurs online, from research, inquiry, booking, and even the check-in and check-out experience can occur digitally. With so much happening digitally, hotels need to maximize their customer channels as much as possible... Nick ReidRevenue Operations Lead Customer AllianceMore in this category Revenue ManagementMore in this category Reputation Management More like this
Opinion Measuring CSAT: Why it matters and how to manage and improve it In the hospitality industry, KPIs and metrics play a crucial role in evaluating and improving business performance. Metrics like occupancy rates, Online review scores, ADR (Average Daily Rate), and RevPAR (Revenue per Available Room) are essential f... Björn ÖstbergCPO & Managing Director Customer AllianceMore in this category FinanceMore in this category Reputation Management More like this
Press Release The Best Hotels in Bulgaria for 2024 Announced Based on Guest Reviews According to guest evaluations, the best hotel in Bulgaria for 2024 is the five-star Voya Beach Resort in Sveti Vlas, closely followed by Kashmir Wellness and Spa (Velingrad) and the Grand Hotel Millennium Sofia. Bulgarian Association of Hotel Executives (BAHE) More in this category Awards and AccoladesMore in this category Hotel Ratings & ClassificationMore in this category Reputation ManagementMore in this category Guest Experience More like this
Press Release Almost every hotel or resort customer reads guest reviews A staggering 97% of hotel guests have consulted guest reviews when looking to book a stay in a hotel or resort, according to a new report from Accor, a world leading hospitality group. Accor More in this category Reputation ManagementMore in this category Consumer Trends More like this
Supplier News TrustYou ermöglicht responseAI Kunden nahezu unbegrenzte Bewertungsantworten TrustYou, ein weltweit führender Anbieter von Gästefeedback- und Reputationsmanagement Lösungen für das Gastgewerbe, gab heute die Einführung von nahezu unbegrenztem responseAI- credits für seine aktuellen und neuen Nutzer bekannt. Dieses innovative... TrustYou GmbH More in this category Hotel Ratings & ClassificationMore in this category Reputation ManagementMore in this category Chatbots, Robotics & AIMore in this category Guest Experience More like this
Supplier News TrustYou stellt responseAI vor: Revolutionierung des Bewertungsmanagements im Gastgewerbe TrustYou, ein renommierter Branchenführer für Gästefeedback-Lösungen, setzt mit mit der Veröffentlichung von responseAI neue Maßstäbe im Bewertungsmanagement. Die neue Funktion, die parallel zur aktualisierten Review und Survey Inbox eingeführt wurd... TrustYou GmbH More in this category Information TechnologyMore in this category Reputation ManagementMore in this category Lodging IndustryMore in this category Guest Experience More like this
Supplier News TrustYou schließt Management-Buy-Out ab und trennt sich von der Recruit Gruppe Nach einer 5-jährigen Partnerschaft mit der Recruit Gruppe ergreift TrustYou die Gelegenheit, den vollständigen Besitz von Unternehmensanteilen zurückzukaufen und mit einer neuen Vision in der Reiseindustrie zu wachsen. TrustYou GmbH More in this category FinanceMore in this category Travel TechnologyMore in this category Hotel Ratings & ClassificationMore in this category Reputation Management More like this