Catching Up with The Hotel Folk: Guests, Growth, and Insights
Case Study

Catching Up with The Hotel Folk: Guests, Growth, and Insights

It’s hard to believe it’s been four years since we interviewed David Scott, Chief Executive at The Hotel Folk for a case study on how the group use GuestRevu. Back in 2021, the world was just beginning to emerge from the worst of COVID. Travel was s...

GuestRevu
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Chatbots, Robotics & AI
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Catching Up with The Hotel Folk: Guests, Growth, and Insights21 November 2025GuestRevuGuest Experience
Catching Up with The Hotel Folk: Guests, Growth, and Insights
Supplier News

Card-Free, Wireless, and Accelerating Fast: The Future of Hotel Access Begins Now

Hotel technology is entering a new phase. Future locking systems are moving card-free, powered by BLE, NFC, and cloud-managed mobile keys. At the same time, digitalisation is accelerating across every touchpoint—from cloud PMS platforms to automatio...

Kiosk Embedded Systems GmbH
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Revenue Management
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Travel Technology
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Partnerships, Mergers & Acquisitions
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Guest Experience
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Card-Free, Wireless, and Accelerating Fast: The Future of Hotel Access Begins Now19 November 2025Kiosk Embedded Systems GmbHGuest Experience
Card-Free, Wireless, and Accelerating Fast: The Future of Hotel Access Begins Now
Sense of Place and Luxury Group Experiences with Canaves Collection in Santorini
Opinion

Sense of Place and Luxury Group Experiences with Canaves Collection in Santorini

Santorini possesses one of the most irrefutably incredible landscapes in the world. From its soaring cliffs overlooking the calm azure Aegean Sea to the white, red, and black sand beaches formed by eons of volcanic activity, Thera, the island’s offi...

Adam Mogelonsky
Adam Mogelonsky
Partner at Hotel Mogel Consulting Ltd.
Hotel Mogel Consulting Limited
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Hospitality History
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Guest Experience
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Luxury Travel
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Adam Mogelonsky
by Adam Mogelonsky and Larry Mogelonsky
20 October 2025Hotel Mogel Consulting LimitedGuest Experience
Sense of Place and Luxury Group Experiences with Canaves Collection in Santorini
Report

From Rome to Stockholm: Summer 2025 Hotel Guest Experience Snapshot

Iconic destinations like Rome and London saw satisfaction soar, while others like Stockholm and Copenhagen slipped behind. Guest expectations kept climbing, even as review volumes dipped—making every review, and every response, more impactful than e...

TrustYou GmbH
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Revenue Management
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Markets & Performance
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From Rome to Stockholm: Summer 2025 Hotel Guest Experience Snapshot25 September 2025TrustYouGuest Experience
From Rome to Stockholm: Summer 2025 Hotel Guest Experience Snapshot
Supplier News

Redefining Guest Journeys: How Modular Kiosks Combine Style and Technology to Solve Hospitality’s Check-In Challenges

The hospitality industry is in a state of transformation. With labour shortages projected to remain one of the sector’s top global challenges well into 2026, hoteliers face mounting pressure to do more with less — without compromising guest satisfac...

Kiosk Embedded Systems GmbH
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Property Technology
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Revenue Management
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Guest Experience
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Redefining Guest Journeys: How Modular Kiosks Combine Style and Technology to Solve Hospitality’s Check-In Challenges26 August 2025Kiosk Embedded Systems GmbHGuest Experience
Redefining Guest Journeys: How Modular Kiosks Combine Style and Technology to Solve Hospitality’s Check-In Challenges
Supplier News

Estonia raises national guest satisfaction by turning guest reviews into actionable insights with Reviewpro Reputation

Shiji, the global leader in hospitality technology, today announced that Visit Estonia has successfully improved national guest satisfaction by leveraging Reviewpro Reputation to unify feedback from more than 170 online review sources.

Shiji Group
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Information Technology
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Reputation Management
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Estonia raises national guest satisfaction by turning guest reviews into actionable insights with Reviewpro Reputation21 August 2025ShijiGuest Experience
Estonia raises national guest satisfaction by turning guest reviews into actionable insights with Reviewpro Reputation
How Andronis increased email revenue by 600% with Revinate Marketing
Case Study

How Andronis increased email revenue by 600% with Revinate Marketing

Andronis is known for its high-end hospitality and personalised service in Greece’s most famous tourist spots, Santorini and Paros. It has a hand-picked selection of five award-winning luxury properties. Andronis invites travellers to experience the...

Revinate, Inc.
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CRM & Loyalty
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Email marketing
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Guest Experience
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How Andronis increased email revenue by 600% with Revinate Marketing 6 August 2025Revinate, Inc.Guest Experience
How Andronis increased email revenue by 600% with Revinate Marketing
Supplier News

Kiosk.eu: Transforming the Hotel Experience with Smart Self-Service KIOSK Solutions

In the modern hotel industry, speed, convenience, and personalization define exceptional guest experiences. KIOSK delivers advanced Self-Service KIOSK and POS (Point-of-Sale) solutions that help hotels streamline operations, reduce pressure on staff...

Kiosk Embedded Systems GmbH
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Property Technology
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Innovation
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Guest Experience
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Kiosk.eu: Transforming the Hotel Experience with Smart Self-Service KIOSK Solutions29 July 2025Kiosk Embedded Systems GmbHGuest Experience
Kiosk.eu: Transforming the Hotel Experience with Smart Self-Service KIOSK Solutions
Case Study

How Strand Palace revolutionized their marketing strategy with unified guest data

Nestled in the vibrant heart of London, Stand Palace, part of L+R Hotels, is a historic landmark that has welcomed travellers since 1909. Moments from landmarks like Trafalgar Square and the lively atmosphere of Covent Garden, this 788-room hotel se...

Revinate, Inc.
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Sales & Marketing
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Information Technology
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Big Data
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Guest Experience
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How Strand Palace revolutionized their marketing strategy with unified guest data18 July 2025Revinate, Inc.Guest Experience
How Strand Palace revolutionized their marketing strategy with unified guest data
Case Study

How Zoku’s High Level of Guest Engagement throughout the Year Translates to Direct Bookings

With properties in Amsterdam, Vienna, Copenhagen, and Paris, Zoku is redefining the business hotel experience by offering a unique, home-like environment for long-stay travelers, who typically stay at least 14 nights. Zoku offers a relaxed place to ...

Revinate, Inc.
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CRM & Loyalty
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Email marketing
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Guest Experience
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How Zoku’s High Level of Guest Engagement throughout the Year Translates to Direct Bookings 7 May 2025Revinate, Inc.Guest Experience
How Zoku’s High Level of Guest Engagement throughout the Year Translates to Direct Bookings