CRM & Loyalty Filter Case Study How Andronis increased email revenue by 600% with Revinate Marketing Andronis is known for its high-end hospitality and personalised service in Greece’s most famous tourist spots, Santorini and Paros. It has a hand-picked selection of five award-winning luxury properties. Andronis invites travellers to experience the... Revinate, Inc. More in this category CRM & LoyaltyMore in this category Email marketingMore in this category Guest Experience More like this Case Study How Zoku’s High Level of Guest Engagement throughout the Year Translates to Direct Bookings With properties in Amsterdam, Vienna, Copenhagen, and Paris, Zoku is redefining the business hotel experience by offering a unique, home-like environment for long-stay travelers, who typically stay at least 14 nights. Zoku offers a relaxed place to ... Revinate, Inc. More in this category CRM & LoyaltyMore in this category Email marketingMore in this category Guest Experience More like this Opinion Why Email Capture Rate is Critical for EMEA Hoteliers in 2025 If there’s one metric hoteliers in EMEA should be tracking in 2025, it’s their email capture rate. A hotel’s ability to master email capture is critical to its success and impacts other bottom-line metrics like net operating income (NOI). Karen StephensChief Marketing Officer, Revinate Revinate, Inc.More in this category Sales & MarketingMore in this category CRM & LoyaltyMore in this category Email marketingMore in this category Lodging Industry More like this Press Release Rotana Joins Global Hotel Alliance with 80 Properties Across The Middle East, North Africa, Eastern Europe & Turkey Two UAE-based hospitality powerhouses have come together in a milestone partnership as Rotana, one of the Middle East’s leading hotel management companies, joins Global Hotel Alliance (GHA) – the world’s largest alliance of independent hotel brands. Rotana More in this category CRM & LoyaltyMore in this category Partnerships, Mergers & Acquisitions More like this Report HOSPITALITY INDUSTRY REPORT: Unlocking guest loyalty and bridging the rebooking gap The cost of living has sky-rocketed in the UK, with 92% of households reporting a rise in their living costs. Agilysys, Inc. More in this category Property TechnologyMore in this category CRM & LoyaltyMore in this category Markets & PerformanceMore in this category Guest Experience More like this Press Release Scandic launches new loyalty program Today, Scandic is introducing a new loyalty program that will strengthen the company’s commercial offering, boost member loyalty and create more relevant experiences. The company’s current loyalty program, Scandic Friends, has been rebuilt from the ... Scandic More in this category CRM & Loyalty More like this Case Study Unlocking guest loyalty: Daniel Thwaites’ data-driven marketing revolution Daniel Thwaites is a UK hospitality company with hotels, conference venues, inns, spas, lodges, and pubs. For over 215 years, it has put customers at the heart of everything it does, recognizing that small details make a big difference to the guest ... Revinate, Inc. More in this category Sales & MarketingMore in this category CRM & LoyaltyMore in this category Email marketingMore in this category Lodging Industry More like this Press Release ALL and SNCF Connect join forces to create a bespoke and complementary travel experience ALL, Accor’s booking platform and loyalty program, is now available via the SNCF Connect website and app, offering customers a seamless and fully integrated accommodation booking experience when making their travel arrangements. This strategic partn... Accor More in this category CRM & LoyaltyMore in this category Partnerships, Mergers & Acquisitions More like this Press Release Going Local Key to Hotel Loyalty Programme Success From hotel staff training, engagement and buy-in, to offering members instant and meaningful benefits, and collaborating with in-destination partners, a focused local approach is key to maximising global loyalty performance, HSMAI region Europe’s Sp... HSMAI Region Europe More in this category CRM & Loyalty More like this Press Release 20 years of Global Hotel Alliance celebrated at Hotel Adlon Kempinski The Global Hotel Alliance (GHA), including founding member Kempinski Hotels, celebrated its milestone birthday in style at the Hotel Adlon Kempinski Berlin. In keeping with the International Hospitality Investment Forum (IHIF) taking place in Berlin... Kempinski Hotels More in this category CRM & LoyaltyMore in this category Awards and Accolades More like this The Hotel Yearbook 2025 - Tech Edition Navigating Current Innovation and Future Breakthroughs Explore Your content on Hospitality Net? Hospitality Net membership explained
Case Study How Andronis increased email revenue by 600% with Revinate Marketing Andronis is known for its high-end hospitality and personalised service in Greece’s most famous tourist spots, Santorini and Paros. It has a hand-picked selection of five award-winning luxury properties. Andronis invites travellers to experience the... Revinate, Inc. More in this category CRM & LoyaltyMore in this category Email marketingMore in this category Guest Experience More like this
Case Study How Zoku’s High Level of Guest Engagement throughout the Year Translates to Direct Bookings With properties in Amsterdam, Vienna, Copenhagen, and Paris, Zoku is redefining the business hotel experience by offering a unique, home-like environment for long-stay travelers, who typically stay at least 14 nights. Zoku offers a relaxed place to ... Revinate, Inc. More in this category CRM & LoyaltyMore in this category Email marketingMore in this category Guest Experience More like this
Opinion Why Email Capture Rate is Critical for EMEA Hoteliers in 2025 If there’s one metric hoteliers in EMEA should be tracking in 2025, it’s their email capture rate. A hotel’s ability to master email capture is critical to its success and impacts other bottom-line metrics like net operating income (NOI). Karen StephensChief Marketing Officer, Revinate Revinate, Inc.More in this category Sales & MarketingMore in this category CRM & LoyaltyMore in this category Email marketingMore in this category Lodging Industry More like this
Press Release Rotana Joins Global Hotel Alliance with 80 Properties Across The Middle East, North Africa, Eastern Europe & Turkey Two UAE-based hospitality powerhouses have come together in a milestone partnership as Rotana, one of the Middle East’s leading hotel management companies, joins Global Hotel Alliance (GHA) – the world’s largest alliance of independent hotel brands. Rotana More in this category CRM & LoyaltyMore in this category Partnerships, Mergers & Acquisitions More like this
Report HOSPITALITY INDUSTRY REPORT: Unlocking guest loyalty and bridging the rebooking gap The cost of living has sky-rocketed in the UK, with 92% of households reporting a rise in their living costs. Agilysys, Inc. More in this category Property TechnologyMore in this category CRM & LoyaltyMore in this category Markets & PerformanceMore in this category Guest Experience More like this
Press Release Scandic launches new loyalty program Today, Scandic is introducing a new loyalty program that will strengthen the company’s commercial offering, boost member loyalty and create more relevant experiences. The company’s current loyalty program, Scandic Friends, has been rebuilt from the ... Scandic More in this category CRM & Loyalty More like this
Case Study Unlocking guest loyalty: Daniel Thwaites’ data-driven marketing revolution Daniel Thwaites is a UK hospitality company with hotels, conference venues, inns, spas, lodges, and pubs. For over 215 years, it has put customers at the heart of everything it does, recognizing that small details make a big difference to the guest ... Revinate, Inc. More in this category Sales & MarketingMore in this category CRM & LoyaltyMore in this category Email marketingMore in this category Lodging Industry More like this
Press Release ALL and SNCF Connect join forces to create a bespoke and complementary travel experience ALL, Accor’s booking platform and loyalty program, is now available via the SNCF Connect website and app, offering customers a seamless and fully integrated accommodation booking experience when making their travel arrangements. This strategic partn... Accor More in this category CRM & LoyaltyMore in this category Partnerships, Mergers & Acquisitions More like this
Press Release Going Local Key to Hotel Loyalty Programme Success From hotel staff training, engagement and buy-in, to offering members instant and meaningful benefits, and collaborating with in-destination partners, a focused local approach is key to maximising global loyalty performance, HSMAI region Europe’s Sp... HSMAI Region Europe More in this category CRM & Loyalty More like this
Press Release 20 years of Global Hotel Alliance celebrated at Hotel Adlon Kempinski The Global Hotel Alliance (GHA), including founding member Kempinski Hotels, celebrated its milestone birthday in style at the Hotel Adlon Kempinski Berlin. In keeping with the International Hospitality Investment Forum (IHIF) taking place in Berlin... Kempinski Hotels More in this category CRM & LoyaltyMore in this category Awards and Accolades More like this