Press Release

London. Oslo. Paris. And Your City – Start 2026 Together with HSMAI Europe

As we step into 2026, we would like to wish you, your teams, and your organisations a strong and successful year ahead. A new year brings new opportunities — to sharpen our thinking, strengthen our leadership, and continue building a hospitality ind...

HSMAI Region Europe
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London. Oslo. Paris. And Your City – Start 2026 Together with HSMAI Europe 8 January 2026HSMAI EuropeSales & Marketing
London. Oslo. Paris. And Your City – Start 2026 Together with HSMAI Europe
Press Release

HSMAI Europe Announces Strategic Partnership with TrustYou for 2026–2027

HSMAI Europe is pleased to announce a two-year strategic partnership with TrustYou, the leading hospitality AI platform specialising in guest intelligence, reputation management, and data-driven customer experience optimisation. Under the agreement,...

Hospitality Sales & Marketing Association International (HSMAI)
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Sales & Marketing
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Reputation Management
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Chatbots, Robotics & AI
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HSMAI Europe Announces Strategic Partnership with TrustYou for 2026–202711 December 2025HSMAISales & Marketing
HSMAI Europe Announces Strategic Partnership with TrustYou for 2026–2027
Rail Tourism Awards 2025: Honouring the most inspiring campaigns that connect Europe by rail
Press Release

Rail Tourism Awards 2025: Honouring the most inspiring campaigns that connect Europe by rail

The European Travel Commission (ETC) and Eurail have announced the winners of the 2025 Rail Tourism Awards, recognising excellence in campaigns that promote rail as an exciting, sustainable and meaningful way to explore Europe. The awards were prese...

European Travel Commission (ETC)
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Sales & Marketing
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Awards and Accolades
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Rail Tourism Awards 2025: Honouring the most inspiring campaigns that connect Europe by rail 5 December 2025European Travel Commission (ETC)Sales & Marketing
Rail Tourism Awards 2025: Honouring the most inspiring campaigns that connect Europe by rail
Opinion

Hoteliers’ POV - Marketing and revenue resilience on changing waters

The travel and tourism sector is predicted to grow 5.8% every year until 2032 (World Travel & Tourism Council). This should bode well for hotels.

Ryan Haynes
Ryan Haynes
Director/Lead Consultant at Haynes MarComs Ltd
Haynes MarComs Ltd
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Lodging Industry
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Chatbots, Robotics & AI
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Ryan Haynes
by Ryan Haynes
2 November 2025Haynes MarComs LtdSales & Marketing
Haynes MarComs Ltd
Press Release

Tenth Edition of Bulgaria’s Largest Hospitality Conference, Hotel & Tourism Investment Forum – HTIF 2025, to See Impressive Turnout of over 600 Hotels Owners, Managers and Investors

The tenth anniversary edition of Bulgaria’s largest hospitality conference, the Hotel & Tourism Investment Forum – HTIF 2025, is expected to see an impressive turnout of over 600 hotel owners and executives from all over the country on October 14-15...

Bulgarian Association of Hotel Executives (BAHE)
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Lodging Industry
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Tenth Edition of Bulgaria’s Largest Hospitality Conference, Hotel & Tourism Investment Forum – HTIF 2025, to See Impressive Turnout of over 600 Hotels Owners, Managers and Investors 8 September 2025Bulgarian Association of Hotel Executives (BAHE)Sales & Marketing
Tenth Edition of Bulgaria’s Largest Hospitality Conference, Hotel & Tourism Investment Forum – HTIF 2025, to See Impressive Turnout of over 600 Hotels Owners, Managers and Investors
Early Bird Fee Extended to August 26th for Digitech & Commercial Strategy Forum Netherlands!
Press Release

Early Bird Fee Extended to August 26th for Digitech & Commercial Strategy Forum Netherlands!

Many of you asked and we listened! With so many people away on summer holidays, we have extended the Early Bird rate for the DigiTech & Commercial Strategy Forum in the Netherlands. This gives you a little extra time to secure your place at the best...

HSMAI Region Europe
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Early Bird Fee Extended to August 26th for Digitech & Commercial Strategy Forum Netherlands!14 August 2025HSMAI EuropeSales & Marketing
Early Bird Fee Extended to August 26th for Digitech & Commercial Strategy Forum Netherlands!
Hospitality in the Baltics: Independent Hotel vs Chain Hotel
Opinion

Hospitality in the Baltics: Independent Hotel vs Chain Hotel

Comprising Estonia, Latvia and Lithuania – conveniently listed in alphabetical order from north to south – the Baltic region is a captivating corner of Northern Europe to the east of the Baltic Sea, where medieval towns, pristine coastlines and vibr...

Jonathan Gough
Jonathan Gough
Content Team Lead at Lighthouse
Lighthouse
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Markets & Performance
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Jonathan Gough
by Jonathan Gough
29 July 2025LighthouseSales & Marketing
Hospitality in the Baltics: Independent Hotel vs Chain Hotel
Case Study

How Strand Palace revolutionized their marketing strategy with unified guest data

Nestled in the vibrant heart of London, Stand Palace, part of L+R Hotels, is a historic landmark that has welcomed travellers since 1909. Moments from landmarks like Trafalgar Square and the lively atmosphere of Covent Garden, this 788-room hotel se...

Revinate, Inc.
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Sales & Marketing
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Big Data
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Guest Experience
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How Strand Palace revolutionized their marketing strategy with unified guest data18 July 2025Revinate, Inc.Sales & Marketing
How Strand Palace revolutionized their marketing strategy with unified guest data