Chatbots, Robotics & AI

HSMAI Europe Announces Strategic Partnership with TrustYou for 2026–2027

HSMAI Europe is pleased to announce a two-year strategic partnership with TrustYou, the leading hospitality AI platform specialising in guest intelligence, reputation management, and data-driven customer experience optimisation. Under the agreement,...

Hospitality Sales & Marketing Association International (HSMAI)

Hospitality Sales & Marketing Association International (HSMAI)

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Sales & Marketing

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Reputation Management

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Chatbots, Robotics & AI

HSMAI Europe Announces Strategic Partnership with TrustYou for 2026–2027

Catching Up with The Hotel Folk: Guests, Growth, and Insights

Catching Up with The Hotel Folk: Guests, Growth, and Insights

It’s hard to believe it’s been four years since we interviewed David Scott, Chief Executive at The Hotel Folk for a case study on how the group use GuestRevu. Back in 2021, the world was just beginning to emerge from the worst of COVID. Travel was s...

GuestRevu

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Property Technology

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Chatbots, Robotics & AI

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Guest Experience

Catching Up with The Hotel Folk: Guests, Growth, and Insights

Hoteliers’ POV - Marketing and revenue resilience on changing waters

The travel and tourism sector is predicted to grow 5.8% every year until 2032 (World Travel & Tourism Council). This should bode well for hotels.

Ryan Haynes

Director/Lead Consultant at Haynes MarComs Ltd

Haynes MarComs Ltd

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Sales & Marketing

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Lodging Industry

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Chatbots, Robotics & AI

Haynes MarComs Ltd

AI Momentum Builds across Europe’s National Tourism Organisations

AI Momentum Builds across Europe’s National Tourism Organisations

The rapid development of emerging technologies is reshaping industries around the world, including the tourism sector. The European Travel Commission (ETC) has today published the findings of its European mapping study on artificial intelligence use...

European Travel Commission (ETC)

European Travel Commission (ETC)

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Chatbots, Robotics & AI

AI Momentum Builds across Europe’s National Tourism Organisations

TrustYou stärkt Führungsriege und treibt die Always-Reply-Zukunft mit seiner Hospitality AI-Plattform voran

TrustYou, die führende Plattform für Hospitality AI, verstärkt sein Management Team mit drei international erfahrenen Branchenexperten: Steven Dow als Chief Revenue Officer (CRO), William Howes als Vice President Sales APAC und Marcel Stiller als Vi...

TrustYou GmbH

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Travel Technology

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Chatbots, Robotics & AI

TrustYou stärkt Führungsriege und treibt die Always-Reply-Zukunft mit seiner Hospitality AI-Plattform voran

How AI is (and isn’t) transforming European hospitality

In today’s hospitality sector, discussions among hoteliers invariably lead to artificial intelligence (AI). Announced as a transformative force, AI is poised to redefine everything from guest services and dynamic pricing to predictive analytics and ...

Roland Schegg

Professor, Institute of Tourism, HES-SO Valais-Wallis, Switzerland

HES-SO Valais-Wallis

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Chatbots, Robotics & AI

HES-SO Valais-Wallis

Adagio Selects IDeaS G3 RMS for AI-Driven Revenue Management

Adagio, the European leader of aparthotels, announced today the decision to deploy IDeaS G3 revenue management system across its portfolio of properties. This sophisticated, automated system has been specifically adapted to maximize revenue while me...

IDeaS a SAS company

IDeaS a SAS company

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Aparthotels Adagio

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Revenue Management

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Chatbots, Robotics & AI

Adagio Selects IDeaS G3 RMS for AI-Driven Revenue Management

As Phocuswright Europe Kicks Off, Travel Experts Weigh In On The AI Buzz

It’s been a busy spring in the travel world, with product rollouts from Expedia Group, Google and OpenAI, among others. So when more than 500 travel insiders gathered in Barcelona Monday for the start of the 2024 Phocuswright Europe conference, ther...

Phocuswire

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Chatbots, Robotics & AI

As Phocuswright Europe Kicks Off, Travel Experts Weigh In On The AI Buzz

A Consultant’s Perspective on Potential EU AI Regulations and Their Impact on the Hospitality Industry

A Consultant’s Perspective on Potential EU AI Regulations and Their Impact on the Hospitality Industry

The impending EU AI regulations present a dynamic landscape for the hospitality industry. This paper explores the potential impact on compliance, operations, guest experience, and innovation. We aim to equip stakeholders with a forward-looking analy...

Terence Ronson

Hospitality Professional, Technology Consultant, Public Speaker and Inventor

Pertlink Limited

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Chatbots, Robotics & AI

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National & International Policy

A Consultant’s Perspective on Potential EU AI Regulations and Their Impact on the Hospitality Industry

TrustYou ermöglicht responseAI Kunden nahezu unbegrenzte Bewertungsantworten

TrustYou, ein weltweit führender Anbieter von Gästefeedback- und Reputationsmanagement Lösungen für das Gastgewerbe, gab heute die Einführung von nahezu unbegrenztem responseAI- credits für seine aktuellen und neuen Nutzer bekannt. Dieses innovative...

TrustYou GmbH

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Hotel Ratings & Classification

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Reputation Management

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Chatbots, Robotics & AI

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Guest Experience

TrustYou ermöglicht responseAI Kunden nahezu unbegrenzte Bewertungsantworten