Two Dutch consumer groups said on Wednesday they are seeking affected customers for a legal claim against Booking.com (BKNG.O), opens new tab, one of the world’s largest online travel agencies, over what they described as inflated hotel prices since...

reuters.com

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Dutch consumer groups prepare legal action against Booking.com, alleging inflated hotel prices

Supplier News

Unifocus Earns ISO 27001 Certification to Accelerate Client Confidence and Growth

Unifocus today announced it has achieved ISO 27001 certification, underscoring a strategic commitment to empower hoteliers with a secure foundation for expansion and innovation.

Unifocus

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Innovation

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Unifocus Earns ISO 27001 Certification to Accelerate Client Confidence and Growth

Opinion

Understanding the Owner’s Perspective in Hotel Management Contract Negotiations

For many hotel owners, entering into a hotel management agreement (HMA) is one of the most consequential decisions they will make. While these contracts define the operational relationship between the owner and the operator, their long-term financia...

Stephen Rushmore

Creator of the Hotel Valuation Methodology and Founder of HVS

Hotel Valuation Software

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Management Companies

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Opinion

What Website Accessibility Overlays Don’t Protect You From

If you’re in the hospitality industry, chances are you’ve invested in tools or vendors promising to make your website “ADA compliant.” Maybe you’ve added overlays, run automated scans, or even rebuilt your site with accessibility in mind. You did ev...

Thomas McDermott

CMO at Tambourine

Tambourine

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Digital Marketing

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Press Release

AHLA Statement on the U.S. House-Passed Reconciliation Package

The American Hotel & Lodging Association (AHLA), the leading voice representing all segments of the hotel industry, today issued the following statement from AHLA President & CEO Rosanna Maietta following the inclusion of key tax provisions critical...

American Hotel & Lodging Association (AHLA)

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Opinion

FTC Junk Fee Rule is effective May 12, 2025

After many years of study and proposals, the Federal Trade Commission (FTC) has finally adopted its Rule on Unfair or Deceptive Fees, or junk fees, which takes effect on May 12, 2025.

Jim Butler

Partner, Chairman, Global Hospitality Group®

JMBM

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Supplier News

UrVenue Champions Transparent Pricing Ahead of FTC Rule

As the hospitality and live-event industries prepare for the Federal Trade Commission’s (FTC) new Junk Fees Rule, set to take effect on May 12, 2025, UrVenue is taking proactive steps to ensure our clients not only comply with the new regulation but...

UrVenue

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UrVenue Champions Transparent Pricing Ahead of FTC Rule

Opinion

Do Hotel Management Agreements Now Include Too Many Guarantees?

In addition to traditional key money, or those offered in “reverse” management contracts, guarantees are becoming increasingly common in hotel management agreements (HMAs). But are they all beneficial? And if so, how should they be negotiated?

Christopher Boinet

Lawyer at the Paris Bar and Partner at In Extenso Avocats

In Extenso Avocats

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Opinion

New California Supreme Court Decision Impacts Hotel Management Agreements

On April 24, 2025, the California Supreme Court issued a major decision in New England Country Foods, LLC v. VanLaw Food Products, Inc., clarifying that parties cannot use contract clauses to limit liability for intentional wrongdoing.

Mark Adams

Experienced trial lawyer and a member of JMBM’s Global Hospitality Group® and Chinese Investment Group™

JMBM

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Opinion

Hotel Data Privacy Alert: Fairmont has a New (Website) Visitor – A CIPA Class Action

A recent lawsuit filed in the U.S. District Court for the Central District of California alleges that Accor Management US Inc., the parent company of Fairmont Hotels & Resorts, violated California’s privacy laws by improperly sharing users’ browsing...

Robert E. Braun

Partner, Jeffer Mangels Butler & Mitchell, LLP

JMBM

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Information Technology

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