Sales & Marketing Filter 10 more Podcast Stop ignoring the phone: Why the voice channel is your hidden revenue channel The voice channel is all about storytelling. And you know you’ve mastered the voice channel when reservation agents shift from securing a simple booking to actively selling your hotel and its compelling story. Guests love that. Revinate, Inc. More in this category Sales & MarketingMore in this category Revenue Management More like this Podcast Building better business relationships: From contracts to culture In this week’s episode of Hotel Moment, Mandi Graziano, Vice President of Global Accounts for the Hotel Performance Network and a podcaster herself, joins Revinate CMO Karen Stephens to recommend that every hotelier give themselves an audit by takin... Revinate, Inc. More in this category Human ResourcesMore in this category Sales & MarketingMore in this category Guest Experience More like this Podcast Revinate unplugged: Super user secrets & success stories | a Revinate webinar In this week’s episode of the Hotel Moment podcast, we’re featuring an episode from our webinar series, Hotel Moment Deep Dive. Revinate, Inc. More in this category Sales & MarketingMore in this category CRM & Loyalty More like this Podcast 167 – Suite Spot: Spotlight Series – Conrad Orlando The Suite Spot travels to the heart of Orlando, Florida, to visit the luxurious and one-of-a-kind property, Conrad Orlando! Travel Media Group More from this brand ConradMore in this category Sales & MarketingMore in this category Brand Marketing More like this Podcast Providing more than a room: How Foster Supply Hospitality reimagines the hotel experience In this week’s episode of Hotel Moment, Sims Foster, co-founder of Foster Supply Hospitality, joins Revinate CMO Karen Stephens for a lesson on brand building and why hoteliers should see their rooms as more than “just four walls.” Sims also shows h... Revinate, Inc. More in this category Sales & MarketingMore in this category Brand MarketingMore in this category Guest Experience More like this Podcast Building loyalty with the next gen: Hospitality for kids and teens In this week’s episode of Hotel Moment, Alicia Zur-Szpiro, Co-founder and Creative Director of Wanderland London, joins Revinate CMO Karen Stephens to give hoteliers a wake-up call: Kids and teens are the decision makers for family trips. Revinate, Inc. More in this category Sales & MarketingMore in this category CRM & LoyaltyMore in this category Digital MarketingMore in this category Market Segments More like this Podcast If you’re willing to pay, we will give it to you In this week’s episode of the Hotel Moment podcast, Casper Overbeek, Chief Product Officer at citizenM, joins Revinate CMO Karen Stephens, detailing a seemingly obvious approach to guest loyalty for hotels looking to capitalize on brand affinity — a... Revinate, Inc. More in this category Sales & MarketingMore in this category Information Technology More like this Video What Planners Want From Hotel Partners Overall topic: What Planners Want From Hotel Partners1. What do you value most in a hotel partner?2. What’s the biggest mistake you see hotel sellers making?3. What can sellers do to change up their strategy?ATTENDEES:Mandi Graziano, Meeting Planner... Lure Agency More videos in PodcastMore in this category Sales & MarketingMore in this category Events & ConferencesMore in this category MICE Podcast How Hotels Elevate Direct Sales and Personalisation As digital transformation drives the hospitality industry, direct bookings have become a key battleground for hotels. Juanjo Rodríguez, founder and CEO of The Hotels Network, sat down with Florencia Cueto to discuss the evolution of direct sales, pe... Shiji Group More in this category Sales & Marketing More like this Podcast Recapping Black Friday, the guest experience, and “Dis-loyalty” In this week’s episode of the Hotel Moment podcast, we’re doing a little “year in review.” We catch up with three guests who’ve appeared on the show before for a glimpse into how they’ve impacted hospitality in 2024. Revinate, Inc. More in this category Sales & Marketing More like this The Hotel Yearbook 2026 Converging Forces – The Future is Hybrid by Design Explore Your content on Hospitality Net? Hospitality Net membership explained
Podcast Stop ignoring the phone: Why the voice channel is your hidden revenue channel The voice channel is all about storytelling. And you know you’ve mastered the voice channel when reservation agents shift from securing a simple booking to actively selling your hotel and its compelling story. Guests love that. Revinate, Inc. More in this category Sales & MarketingMore in this category Revenue Management More like this
Podcast Building better business relationships: From contracts to culture In this week’s episode of Hotel Moment, Mandi Graziano, Vice President of Global Accounts for the Hotel Performance Network and a podcaster herself, joins Revinate CMO Karen Stephens to recommend that every hotelier give themselves an audit by takin... Revinate, Inc. More in this category Human ResourcesMore in this category Sales & MarketingMore in this category Guest Experience More like this
Podcast Revinate unplugged: Super user secrets & success stories | a Revinate webinar In this week’s episode of the Hotel Moment podcast, we’re featuring an episode from our webinar series, Hotel Moment Deep Dive. Revinate, Inc. More in this category Sales & MarketingMore in this category CRM & Loyalty More like this
Podcast 167 – Suite Spot: Spotlight Series – Conrad Orlando The Suite Spot travels to the heart of Orlando, Florida, to visit the luxurious and one-of-a-kind property, Conrad Orlando! Travel Media Group More from this brand ConradMore in this category Sales & MarketingMore in this category Brand Marketing More like this
Podcast Providing more than a room: How Foster Supply Hospitality reimagines the hotel experience In this week’s episode of Hotel Moment, Sims Foster, co-founder of Foster Supply Hospitality, joins Revinate CMO Karen Stephens for a lesson on brand building and why hoteliers should see their rooms as more than “just four walls.” Sims also shows h... Revinate, Inc. More in this category Sales & MarketingMore in this category Brand MarketingMore in this category Guest Experience More like this
Podcast Building loyalty with the next gen: Hospitality for kids and teens In this week’s episode of Hotel Moment, Alicia Zur-Szpiro, Co-founder and Creative Director of Wanderland London, joins Revinate CMO Karen Stephens to give hoteliers a wake-up call: Kids and teens are the decision makers for family trips. Revinate, Inc. More in this category Sales & MarketingMore in this category CRM & LoyaltyMore in this category Digital MarketingMore in this category Market Segments More like this
Podcast If you’re willing to pay, we will give it to you In this week’s episode of the Hotel Moment podcast, Casper Overbeek, Chief Product Officer at citizenM, joins Revinate CMO Karen Stephens, detailing a seemingly obvious approach to guest loyalty for hotels looking to capitalize on brand affinity — a... Revinate, Inc. More in this category Sales & MarketingMore in this category Information Technology More like this
Video What Planners Want From Hotel Partners Overall topic: What Planners Want From Hotel Partners1. What do you value most in a hotel partner?2. What’s the biggest mistake you see hotel sellers making?3. What can sellers do to change up their strategy?ATTENDEES:Mandi Graziano, Meeting Planner... Lure Agency More videos in PodcastMore in this category Sales & MarketingMore in this category Events & ConferencesMore in this category MICE
Podcast How Hotels Elevate Direct Sales and Personalisation As digital transformation drives the hospitality industry, direct bookings have become a key battleground for hotels. Juanjo Rodríguez, founder and CEO of The Hotels Network, sat down with Florencia Cueto to discuss the evolution of direct sales, pe... Shiji Group More in this category Sales & Marketing More like this
Podcast Recapping Black Friday, the guest experience, and “Dis-loyalty” In this week’s episode of the Hotel Moment podcast, we’re doing a little “year in review.” We catch up with three guests who’ve appeared on the show before for a glimpse into how they’ve impacted hospitality in 2024. Revinate, Inc. More in this category Sales & Marketing More like this