Guest Experience

Embracing Sustainable Luxury and Wellness in Hospitality

Embracing Sustainable Luxury and Wellness in Hospitality

In this enlightening first episode of season two, Charlotte Gomez de Orozco, the visionary founder of HOY Hotel Paris, delves into the intricate blend of sustainable luxury and wellness that defines her hotel’s ethos. She also unpacks the unique yog...

Boutique Lifestyle Leaders Association (BLLA)

Boutique Lifestyle Leaders Association (BLLA)

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Boutique & Lifestyle

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Wellness and well-being

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Lodging Industry

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Guest Experience

Embracing Sustainable Luxury and Wellness in Hospitality

Approachable luxury without losing touch with guests

In this week’s episode of the Hotel Moment podcast, Karen Stephens, Revinate CRO, and Shawn Jereb, Senior VP of Revenue Management & Distribution at Montage International, take a step back and evaluate how to promote premier, first-rate experiences ...

Revinate, Inc.

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Guest Experience

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Approachable luxury without losing touch with guests

[Podcast] The art of personalizing traveler experiences

In this episode, we explore in great detail with David Axelrod what it takes to personalize a modern guest experience, the things you need to listen to, and how to approach your guests where they are. David is an all-around expert on personalization...

Amadeus Hospitality

Amadeus Hospitality

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Guest Experience

[Podcast] The art of personalizing traveler experiences

[Podcast] The evolutions of traveler wellness and personalization in hospitality

In this episode we speak with Tammy Pahel, Chief Wellness Officer at Alchemy Resorts about the growing impact of wellness on travel, how to use wellness to personalize experiences in the ways travelers want, and how leaders can use wellness strategi...

Amadeus Hospitality

Amadeus Hospitality

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Wellness and well-being

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Guest Experience

[Podcast] The evolutions of traveler wellness and personalization in hospitality

[Podcast] How a hotel can use its physical spaces to elevate staff and guest wellbeing

In this episode, we talk with Scott Lamont, CEO of EDSA, an organization that specializes in urban design, landscape architecture, and design planning for the hotel and other global industries. We explore why hotels aren’t maximizing their use of ph...

Amadeus Hospitality

Amadeus Hospitality

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Design and Architecture

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Guest Experience

[Podcast] How a hotel can use its physical spaces to elevate staff and guest wellbeing

[Podcast] How hoteliers can use a design mindset to improve hotel operations and elevate staff and guest experiences

In this episode, we have a chat with Cheryl Durst, CEO of the International Interior Design Association. First, we discuss a few practical ways in which hoteliers can use design strategies to improve staff and guest experiences. We then learn about ...

Amadeus Hospitality

Amadeus Hospitality

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Design and Architecture

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Guest Experience

[Podcast] How hoteliers can use a design mindset to improve hotel operations and elevate staff and guest experiences