Gomez Advisors Releases Internet Travel Agent Scorecard; TheTrip.com Wins Best Overall

"Travelers may know they want to book reservations electronically, but what firm should they use? Our Scorecard helps them find the online service provider that best meets their needs," said Julio Gomez, President of Gomez Advisors. "Our goal is to provide decision support for prospective online consumers, and to help e-commerce firms better serve their customers. "

While TheTrip.com received the highest overall rating, many providers offered high-quality services across a broad array of categories. Other winners include Biztravel.com, which was #1 for the Business Traveler profile, and Expedia, a division of Microsoft, which topped the list in the Ease of Use category. "The industry is working hard to deliver value to online customers," according to Krista Pappas, Analyst at Gomez Advisors. "Their efforts are expanding awareness of online travel services and increasing consumer confidence in their services."

The sites ranked in the Internet Travel Agent Scorecard are: , Atevo, Biztravel.com, Bon Vivant, Continental Airlines CAI, Expedia (an affiliate of Microsoft, NASDAQ:MSFT), Flifo, Global Online Travel, Global Travel Network, Internet Travel Network, Internet Travel Services, Preview Travel PTVL, TheTrip.com, Travelbase, Travel Quest, Traveler's Net, Travelocity (an affiliate of American Airlines, NYSE:AMR), Uniglobe, and Yahoo! Travel YHOO.

About Gomez Advisors

Gomez Advisors is an independent authority on the Internet delivery of consumer products and services. The company's publicly available quarterly Scorecards help consumers make more informed decisions about their electronic commerce service providers in industries such as brokerage, banking, and travel. The company's research helps businesses build electronic relationships with new and existing customers. Gomez Advisors' mission is to define the elements of quality in the Internet delivery of services, and to help e-commerce firms better serve online consumers.

To view the Internet Travel Agent Scorecard, visit the Gomez Advisors web site at www.Gomez.com. For more information, contact Krista Pappas at [email protected].