Columbia Hospitality Implements Enterprise Solution For Its Washington Mutual Leadership Center at Cedarbrook, Taps Northwind to Automate 18-Acre Property

Markham, ON - Columbia Hospitality, Inc. (CHI) headquartered in Seattle, Washington, an expert in hospitality management and consulting services that operates many leading conference centers, inns and resorts in the Pacific Northwest has selected Northwind's Maestro enterprise management suite to automate its 110-room Washington Mutual Leadership Center at Cedarbrook, owned by Seattle based Washington Mutual Inc.

"Northwind worked with Columbia Hospitality to provide a comprehensive solution to meet our needs at Cedarbrook. Based on their technology and experience, we made the decision to use the Maestro capabilities to incorporate the Front Office, Sales & Catering, and ResEze online real-time Web reservations. ResEze is helpful because it enables guests to access the property's availability and rates, and to create reservations online over a secure Internet connection," said Cedarbrook's general manager, Erik Ruud. "Cedarbrook will also be using Maestro Yield Management to ensure that we are maximizing use of this beautiful property. CHI's mission is to create incredible experiences, unique opportunities and phenomenal results for our guests, employees, and owners. This is what sets us apart from other operators in the hospitality industry, and CHI is partnering with Northwind to achieve our goals."

About Columbia Hospitality - Columbia Hospitality, Inc. (CHI) is headquartered in Seattle and was formed in 1995 after company leaders consulted with the Port of Seattle for two years on a waterfront conference center project - Bell Harbor International Conference Center. Columbia Hospitality manages and represents a property portfolio that includes Bell Harbor International Conference Center, World Trade Center Seattle, Aljoya Conference Center at Laurelhurst, The Inn at Langley, Friday Harbor House, and The Resort at Deer Harbor and the Washington Mutual Leadership Center at Cedarbrook. For more information on Columbia Hospitality, consult their Web site at or contact: Richard Johnson, (206) 239-1809, or email [email protected]

About Northwind - Based in Markham, Ontario, Canada, and incorporated in 1978, Northwind is a leading global supplier of software for hotel owners and operators who need to manage their enterprise in a real time environment for maximum operational control and profitability. The company was first to market with an integrated Windows PMS and Sales and Catering solution. Northwind's web-enabled, enterprise property management system suite includes Maestro PMS, Maestro GDS+, Maestro Enterprise, and ResEze. Maestro users include Barnsley Gardens Resort, Morrissey Hospitality Companies, The Red Lion Inn, and Sunswept Resorts. Northwind products are installed in 13 countries and supported seven days per week, 24 hours a day by hospitality industry specialists.

For more information on Northwind's solutions, consult our Web site at www.maestropms.com/ or contact: Eleonora Di Blasi, (905) 940-1923 ext. 229, or email [email protected]

Northwind will be exhibiting at several shows in November; we invite you to visit us at the following venues:

  • International Hotel/Motel & Restaurant Show - booth 3186 (Tech. Innovation Center) on November 9-12
  • National Trust Historic Hotels of America Annual Meeting - November 6-8 in San Francisco, CA
  • Best Western Product Showcase - booth 743 November 5-7 in Las Vegas, NV

Technology Technology

Maestro is hospitality’s leading provider of Web Browser Based and Windows property management system software with flexible options to deploy cloud hosted, private cloud and on-premise.  Designed for independent hotels, luxury resorts, conference centers, vacation rentals, and multi-property groups looking to support a digital guest journey, Maestro’s touchless and mobile PMS technologies — including contact free web/mobile/kiosk check-in,...