ACT accredited to sell MICROS-Fidelio Financials

MFF has been developed specifically for the hospitality sector and provides the rich functionality and reporting capabilities of the SunSystems suite of financial management solutions to global and domestic hoteliers. When interfaced with the advanced capabilities of MICROS-Fidelio property management systems, central reservations and customer information solutions, MFF provides management with a unified view of business critical information generated by both front- and back- office business units.

The accreditation program has been designed to promote best practice standards in the delivery, implementation and support of the MFF solution across the world. Only partners who achieve the required level of commercial and technical expertise with the solution will be certified under the program.

Andrew Turton, global solutions director for hospitality at SunSystems, commented: "We are delighted that ACT has joined the MICROS-Systems Union partner network. The hospitality market is rapidly expanding across Egypt. ACT has extensive market knowledge and understanding of the needs and requirements of users throughout the region. By working closely with ACT, we are confident that we will be able to build on the strengths of the MFF brand, open up new business opportunities and provide hoteliers across the region with a cost effective and functionally rich solution that will meet their needs both now and in the future."

Hoteliers are increasingly looking for a fully integrated, platform independent, flexible and scalable front- and back-office solution offering that all-important global reach, is intuitive and provides low risk, rapid and cost effective implementation combined with multi-lingual and multi-currency capabilities. The MFF proposition is highly compelling since it offers users all these benefits and is further supported by the widely recognized expertise and specialist experience of both MICROS-Fidelio and SunSystems in delivering and supporting solutions to the global hospitality sector.

Ashraf Momen, marketing manager for ACT - Hospitality commented: "The opportunities for us as an MFF partner are significant and we are looking forward to working with the MICROS and SunSystems team to further expand the global footprint of the MFF solution throughout our region. We offer hospitality companies a solution that enables them to access, generate and analyze business critical management and financial information in a single unified view from any location and at any time. MFF delivers real-time key performance indicators such as occupancy rates, total average room rates and outlet revenue performance instantly, on demand or proactively, at user-defined frequencies. This information is invaluable for hotel management, enabling them to better understand their business performance, improve their strategic decision making processes and react proactively to the ever-changing market dynamics that govern this increasingly competitive market sector. "

SunSystems is the core product range of the Systems Union Group plc, which is quoted on the Alternative Investment Market (AIM) of the London Stock Exchange. The company is one of the largest business software houses in the world, with 22 offices worldwide and some 200 Channel Partners in 76 countries.

Products within the SunSystems range are available in 30 languages with over 18,000 customer sites, and 250,000 customer seats in some 194 countries. The software solutions are used extensively by multinationals, whose offices worldwide require an international product with global support infrastructure.

Customers include 45 of the world's 50 largest corporations, 74 of the FTSE100, one quarter of the Fortune 500, and names such as Willis insurance, Hilton International, Pfizer and Save the Children Fund. The company is the largest supplier of business software into Hong Kong and Japan.

Systems Union is certified under the 2000 version of the ISO9001 and TickIT standards. This independent certification provides customers, shareholders, and other stakeholders with assurance that the company has a mature and systematic approach to the delivery of its objectives.

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MICROS Systems, Inc. provides enterprise applications for the hospitality and retail industries worldwide. Over 150,000 MICROS systems are currently installed in table and quick service restaurants, hotels, motels, casinos, leisure and entertainment, and retail operations in more than 130 countries. In addition, MICROS provides property management systems, central reservation and customer information solutions under the brand MICROS-Fidelio for more than 15,000 hotels worldwide, as well as point-of-sale and loss prevention products through it's subsidiary Datavantage for more than 50,000 specialty retail stores worldwide. MICROS stock is traded through NASDAQ under the symbol MCRS.

For more information on MICROS and its advanced information technology solutions for the hospitality industry, please contact Louise Casamento, Director of Marketing at (443) 285-8144 or (800) 638-0985. You can also visit the MICROS website at www.micros.com or send an email to [email protected].

Advanced Computer Technology (ACT) Since 1988, ACT has had a leading role in supplying the Egyptian market with the latest Information & Communication Technology (ICT). ACT represents some of the best known and trusted open system ICT products in the world, ACT is well positioned to address the needs of modern organizations who are ready to realize the benefits promised by the latest innovations in technology.

In the Hospitality market, ACT; as a MICROS-Fidelio partner; has always placed an emphasis on representing leading edge technology products from globally recognized companies. ACT has a long and fruitful relationship with MICROS - Fidelio, consisting of over 230 installations. The solutions ACT represents are regarded as high quality products by international standards.

ACT has joined the Quality Management System Club by being certified from the American Systems Register (ASR) for ISO 9001 + TickIT. Since then the entire organization focus on continuous process improvement to maintain customers and shareholders satisfaction.

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