Upcoming Lausanne Hotel School Round Table | What is the next innovative step for worldwide Wellness and Spa industry?
A Hotel with a Spa or a Spa with a Hotel? | Spa: cost centre or profit center? | What are the consumers’ new demands and expectations for spa experience? | Where is innovation the most significant? – Treatments or architecture? | Does innovation ensure long-term success within the wellness and spa industry?
- A Hotel with a Spa or a Spa with a Hotel?
- Spa: cost centre or profit center?
- What are the consumers’ new demands and expectations for spa experience?
- Where is innovation the most significant? – Treatments or architecture?
- Does innovation ensure long-term success within the wellness and spa industry?
When
- Friday 7 September 2007 from 8.00 to 10.00 AM
Where
- Ecole hôtelière de Lausanne | Auditorium Tschumi
Programme
- 8.00 – Breakfast in Hall N
- 8.30 – Beginning of the debate in Auditorium Tschumi
- 10.00 – End of the Round Table
Organizer
- EHLITE in association with ESSEC Paris - Institute for service innovation & strategy
Targeted audience
- Industry’s key-players and EHL students
Contributors | Experts
- Jean-Pierre Demeelaere – Director, DJP SPA Consulting, France
- Peter Gantenbein – President, VIPmedcare, Switzerland
- Susan Harmsworth – CEO and Founder of ESPA International Ltd, UK
- Philippe Magne – Director of Operations, L-Raphael, Switzerland
- Jean-Louis Poiroux – Founder of Cinq Mondes, France
- Clare West – Director European Development & Operations, Six Senses
Moderators
- Hervé Mathe, Professor at ESSEC and Director of ISIS
- Ray F. Iunius, Director, Deputy to General Director
Sign-up | by e-mail