PhoneSuite Designs First Touch Screen Console Exclusively for Hospitality Industry

(Broomfield, CO) | The future is just a touch away with PhoneSuite’s introduction of the first-ever Touch Screen Console, designed exclusively for the hospitality industry.

“Running a hotel is very different than running other small businesses because everything happens in real time,” said Frank Melville, president of PhoneSuite. “Whether a front desk clerk is speaking with a guest over the phone or face-to-face, he or she needs to access that guest’s information immediately. PhoneSuite’s Touch Screen Console interfaces with the hotel’s PMS software and brings that information to the clerk with just a simple touch of the screen.”

Trevor Escalante, front desk manager for the Holiday Inn Express in Castle Rock, CO, has found the PhoneSuite Touch Screen Console to be a great addition to the hotel’s computer system. “From ATM’s to cell phones, most people use touch screen applications on a daily basis in their personal life. It’s great to finally have the same application at our hotel,” he said. “Everything on the PhoneSuite Touch Screen is organized specifically to benefit the operations of a hotel. In one glance, I can see all our rooms, any voicemails that are waiting, wake-up calls that have been set or answered, and check-in and check-out times.”

In addition to eliminating errors with real-time data entry, the PhoneSuite Touch Screen Console greatly improves customer relations by allowing hotel staff to greet guests by name with an on-screen display, view billing information, and reduce transaction times. According to Escalante, he was able to teach multiple employees to use the visual touch screen in just a matter of minutes.

PhoneSuite’s Touch Screen Console compliments the company’s other product lines. Known throughout the lodging industry as a leading provider of feature-rich PBX communication solutions at the most affordable price, PhoneSuite’s telephone systems interfaces the telephone system, PMS and guest service solutions into one platform and package, simplifying day-to-day operations.

For more information on the Touch Screen Console or other PhoneSuite products, please call 800-245-9933 or visit .

About PhoneSuite | PhoneSuite currently has over 2,000 systems operating throughout the United States and Canada in lodging establishments ranging from B&B’s to major franchises and resorts. The PhoneSuite 64, for up to 60 rooms; and the PhoneSuite 112e for up to 475 rooms can be found in nearly all major hotel chains in the economy, limited service and extended stay sectors. PhoneSuite is also an Allied Sponsor of AAHOA and a member of AH&LA and was recognized by the Denver Business Journal in 2007 as one of the Top 25 Fastest Growing Small Private Companies.