Lodging Interactive Launches Chatter Guard For Restaurant Industry
"Since the introduction of Chatter Guard Social Media Monitoring services in 2005, we have successfully become the market leader within the hospitality vertical and it's now time to expand Chatter Guard into the restaurant vertical," said Mr. DJ Vallauri, Lodging Interactive's Founder & President. "Chatter Guard for Restaurants provides the same proprietary monitoring technologies combined with human review and attribute scoring services our...
Lodging Interactive, an award winning Interactive and Social Media Marketing Agency servicing the hospitality industry and the provider of Chatter GuardTM , the hospitality industry's leading social media monitoring service, announced today the launch of Chatter Guard Social Media Monitoring Services for the restaurant industry. Chatter Guard for Restaurants provides ongoing monitoring and service attribute scoring of user generated social media content and reviews.
"Since the introduction of Chatter Guard Social Media Monitoring services in 2005, we have successfully become the market leader within the hospitality vertical and it's now time to expand Chatter Guard into the restaurant vertical," said Mr. DJ Vallauri, Lodging Interactive's Founder & President. "Chatter Guard for Restaurants provides the same proprietary monitoring technologies combined with human review and attribute scoring services our hotel clients have come to depend upon when seeking to improve their operational efficiencies."
Chatter Guard for Restaurants includes ongoing monitoring of major restaurant review sites as well as blogs, bulletin boards and social media sites. Chatter Guard for Restaurants monitors the following sites, as well as many others:
● Open Table
● Urban Spoon
● ZAGAT
● Yelp!
● TripAdvisor
● Dine.com
● Dishola.com
● Fodor's
● Frommers
Chatter Guard utilizes proprietary technologies and scours the web to find restaurant related user generated content and reviews. It then processes and filters all reviews via a human review process and provides service level attribute scoring only a human can provide. Attribute scoring consists of Food, Service, Atmosphere, Noise Level and Value.
"While our competitors provide automated reporting and review sentiment scoring, Chatter Guard is still the only service which breaks down each sentence of a review and has a comprehensive human review and service attribute scoring process," added Mr. Vallauri. "It is this precise information that restaurants can use to improve their own service levels."
For more information please visit www.LodgingInteractive.com and www.ChatterGuard.com, or email [email protected].
About Lodging Interactive
Since 2001, Lodging Interactive has been a leading provider of Hospitality Guest Experience, Reputation Management & Digital Marketing Solutions, serving hotels, resorts, restaurants, and hospitality management companies throughout North America. Headquartered in Parsippany, New Jersey, the company delivers an integrated portfolio of services designed to help hospitality organizations strengthen guest engagement, elevate their online reputation, and drive measurable business growth.
Built on more than 25 years of hospitality expertise, Lodging Interactive combines strategic insight with a 100% human-led service model to help branded hotels, independent properties, restaurants, and management companies transform guest interactions into stronger relationships, enhanced brand loyalty, and exceptional guest experiences.
The company's commitment to innovation and excellence has earned numerous industry accolades, including the HSMAI Adrian Award and honors from the International Academy of Visual Arts, Interactive Media Awards, Horizon Interactive Awards, Web Marketing Association, Academy of Interactive & Visual Arts, and Travel Weekly's Magellan Awards.
Lodging Interactive's comprehensive hospitality solutions include CruVu™ Customer-Powered Recognition, Commingle360 Reputation Management & Guest Review Responses, Social Media Amplified, Search Engine Optimization (SEO), Generative Engine Optimization (GEO), website design, guest engagement solutions, and strategic digital marketing services—all purpose-built to help hospitality organizations create exceptional guest experiences that inspire trust, loyalty, and long-term success.
For more information, email [email protected], call 877-291-4411 ext. 704, or visit www.LodgingInteractive.com.