Evolution of the Digital Travel Landscape

Henry H. Harteveldt, of Forrester Research, and HSMAI Resort Marketing Strategy Conference keynoter, interviewed by HSMAI President & CEO Bob Gilbert on the changing digital travel landscape, with insights on the growth of mobile, the impact of flash sale sites, and the emergence of Facebook and Google in the digital distribution space.

http://www.hsmai.org/files/Harteveldt.mp3

Sales & Marketing Sales & Marketing

HSMAI is a global organization of sales, marketing, and revenue management professionals representing all segments of the hospitality industry. With a strong focus on education, HSMAI leads the way in identifying and communicating trends in the hospitality industry. Operating as a leading voice for both hospitality and for sales, marketing, and revenue management disciplines, HSMAI connects its members with customers.