Novility to launch revolutionary hospitality training at HITEC 2015
Introducing a new approach to raise the bar for hotel performance levels and deliver desired guest satisfaction
Novility, a hospitality technology start-up based in the Netherlands, is announcing the launch of its first product Novility HELP at HITEC this year. With the brightest professionals and key industry decision-makers attending the world's largest hospitality technology show, HITEC is the ideal occasion to introduce Novility's new approach to training that will increase employee value and take hotel guest service to the next level.
Novility HELP is an interactive training system that reinforces current training practices, tailored to a hotel's needs. The first module caters to the housekeeping department, the foundation of the hospitality industry that is key to providing the desired clean and safe guest accommodation.
Using motion-capture and voice recognition technologies, Novility's training provides a unique, engaging and comprehensive educational experience for hotel employees. A virtual trainer guides trainees, in their native language, through a series of lessons & practical exercises dealing with protocol, ergonomics and language skills. Instant feedback is provided, and managers can easily track employee progress through a learning management system to have an overview of the team's performance as well as to address individual retraining needs. Various components of the training program can be combined to fit the needs of each hotel, allowing a seamless integration into operations.
As a first of its kind within the hospitality sector, Novility's breakthrough approach to hospitality training has been increasingly garnering interest from a number of hotel properties and associations. Novility HELP has been well received by front-line employees and managers alike. Housekeepers have experienced the training program as easy to use with training content that is relevant for beginners as well as for experienced employees. As for managers, the ability for their staff to have retraining and repetition sessions is of great value, alongside the fact that Novility's training allows flexible scheduling and can be used at any time without direct supervision; a significant plus during hotels' busy operations.
Novility's team will have Novility HELP on display at HITEC, with ongoing demonstrations at Booth 162 during the exhibition days. Roderick ten Wolde, Founder and CEO of Novility, shares the team's dedication to "bring hotel training practices in line with new technological possibilities and educational trends". Novility looks forward to establish its position this summer as an up and coming player within the hospitality industry in line with its mission: we make working in hospitality easier.
About Novility
Our team at Novility is composed of hospitality professionals and technology experts. We create and deliver practical solutions for the hotel industry that aim to optimize operational practices and ultimately improve the guest experience. Diversity, collaboration and shared passion for excellence align our views towards a common goal: 'Novilitizing' the way the hospitality industry creates value. For more information please visit www.novility.com